Sopriya Rai

Kia of Huntington responded

Thank you for your feedback. I’d like to clarify a few important details regarding your visit. We do honor our advertised specials exactly as described, including all terms and conditions. In your case, the price you referenced was based on specific criteria, including financing and the exclusion of optional products. You were offered optional protection plans and services, which you expressed interest in—but later wanted included without adjusting the final price. While we certainly aim to work with every customer to find the right balance of value and protection, we cannot include additional products at no cost after the fact. All fees and pricing were disclosed prior to final paperwork, and we remain transparent throughout the process. If you’d like to go over anything directly, I’d be glad to speak with you. Please reach out to me at nick@nykia.com.