Skip Roth

Excellent, speedy process! Thank you Dylan, Micky, Collin and all others involved! I am a 3rd generation customer with this dealership, and I hope the 4th generation of our fam Thank you Dylan, Micky, Collin and all others involved! I am a 3rd generation customer with this dealership, and I hope the 4th generation of our family will purchase/lease vehicles at VW of Naples as well! More

by Dan Moisiu Sr. Verified Customer Verified Customer

Helpful 0

Report | Print

Reuben was fantastic to work with and helped us to find a car I loved at a price I could afford. I am not a fan of the managers sequestering themselves in there office. It makes the buying process feel like car I loved at a price I could afford. I am not a fan of the managers sequestering themselves in there office. It makes the buying process feel like it doesn't matter to anyone aside from Reuben. Nikolas Anastassopoulos tried to play around with the agreed upon price right before we signed the deal. Also was too persistent when trying to sell extended warranties and such. I bought a car outright, negotiated to the top of what I could afford, he should have been able to read the room and know we were not going to add anything else. Given the history I have here I expected a little more of a personal touch from the people above my salesman. Other than Reuben, I am not sure anyone at this dealership cared about the customer experience at all. As long as Reuben is there, I can recommend this dealership. Once he is gone, I am not sure that I will ever do business here again. More

Helpful 0

Report | Print

I hate this dealership. Waited 3 hours with an appointment for an o2 sensor replacement and had to argue about my extended warranty every time I come in Waited 3 hours with an appointment for an o2 sensor replacement and had to argue about my extended warranty every time I come in More

by MFOWSKI Verified Customer Verified Customer

Helpful 0

Report | Print

Can’t believe what they got done for me today! Thank you all so much. Thank you all so much. More

Helpful 0

Report | Print

To whom it may concern We bought a 2014 Volkswagen end it had a recall on the water pump since we bought the car and had a service or you dealership for everything. I submitted my paperwork and they denie it had a recall on the water pump since we bought the car and had a service or you dealership for everything. I submitted my paperwork and they denied me because of one of your invoices you had on there. that I requested for you to look at and you charge me for it so when I submitted my paperwork I put that amount not realizing that was a problem, but to no avail they were not tell me the truth we had two water pumps. Replace one was for free and the other one I had to pay About $800. This is been going on for two years. I don’t think it’s fair that I have to go to this trouble to get my money even though your company had a recall on a failure water pump I would appreciate. if you can do something with this matter thank you P.S. I would like to be contacted by the owner of this company. Thank you. Armen BENArroch More

Helpful 0

Report | Print

Ruben and the staff were kind and helpful. I have never had a more pleasant car purchase! I will forever be a customer! I have never had a more pleasant car purchase! I will forever be a customer! More

Helpful 0

Report | Print

Just bought my 3rd VW from Joe Oliver, great experience as always. Everyone is very knowledgeable and kind. as always. Everyone is very knowledgeable and kind. More

Helpful 0

Report | Print

I deal with this dealership since 2012 and my guy over there is Kyle Harsh , he is the best sales consultant i ever met ,so knowledgeable , caring , professional and he is the best ever in all Vw SWFL , t there is Kyle Harsh , he is the best sales consultant i ever met ,so knowledgeable , caring , professional and he is the best ever in all Vw SWFL , the dealership all in all is super great , I bought 5 cars in less than 10 years, and guess what 2 of them while i mover from Naples to Orlando , guess why ??? Because this incredible Guy , Kyle Harsh. Thank you so much Vw Naples I appreciate your help Kyle Harsh 🙏 More

Helpful 0

Report | Print

I deal with this dealership since 2012 and my guy over there is Kyle Harsh , he is the best sales consultant i ever met ,so knowledgeable , caring , professional and he is the best ever in all Vw SWFL , t there is Kyle Harsh , he is the best sales consultant i ever met ,so knowledgeable , caring , professional and he is the best ever in all Vw SWFL , the dealership all in all is super great , I bought 5 cars in less than 10 years, and guess what 2 of them while i mover from Naples to Orlando , guess why ??? Because this incredible Guy , Kyle Harsh. Thank you so much Vw Naples I appreciate your help Kyle Harsh 🙏 More

Helpful 0

Report | Print

New Vehicle purchase Best car buying experience ever! Josue was knowledgeable, forthcoming and listened to my driving needs. Josue was professional but fun spirited. Hi Best car buying experience ever! Josue was knowledgeable, forthcoming and listened to my driving needs. Josue was professional but fun spirited. His pleasant, respectful manner and low key sales approach made me want to purchase from him specifically. Josue spent the time to educate me on the vehicles of interest while not leading me in a specific direction. He took the time to test drive multiple vehicles with me and utilmately, through Josue’s demonstration of vehicle features and the information he provided on each vehicle allowed me to make an educated purchase. More

Helpful 0

Report | Print