Sierra Hendricks

Sierra helped us allocate and purchase our new GX550 when other dealerships could not even find one. Was amazing from start to finish, and kept us updated. Would recommend doing the process with her. other dealerships could not even find one. Was amazing from start to finish, and kept us updated. Would recommend doing the process with her. More

Report | Print

Sierra closed the deal for me when 3 other dealerships could not. She will go battle for you. Great service 5🌟 could not. She will go battle for you. Great service 5🌟 More

Report | Print

I had a great experience purchasing my SUV at Lexus of North Miami thanks to Sierra. She was patient, and made the entire process smooth and easy. She took the time to answer all my questions, offered hel North Miami thanks to Sierra. She was patient, and made the entire process smooth and easy. She took the time to answer all my questions, offered helpful recommendations, and made sure I felt confident in my decision. I never felt pressured, which I really appreciated. Highly recommend working with them if you're in the market for a new vehicle! More

Report | Print

I have been a customer of Lexus North Miami since 2019. This was my fourth Lexus lease. If I wouldn’t have been satisfied I would not have returned. About Sierra, she is a very helpful person. She did all This was my fourth Lexus lease. If I wouldn’t have been satisfied I would not have returned. About Sierra, she is a very helpful person. She did all the possible to help me get the best deal. Her knowledge about the car is also great. Thanks for what you did. More

Report | Print

Sierra Hendricks was a joy to work with. She went above and beyond to make our Lexus purchase a fond memory. I will be referring family and associates to her. She went above and beyond to make our Lexus purchase a fond memory. I will be referring family and associates to her. More

Report | Print

My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown her buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown here. The next day I received a buyers order from the dealer with a trade-in of the same car for 7,000. More than $5,200 less! The dealer did not know I used the trade in option online. Both offers were without seeing my trade. Incidentally I received a check for $13,000 through the Autonation car buying service. I emailed Sean Kamal the GM of Lexus N Miami. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I felt the L Certified car they were selling was a good value, and decided to purchase it anyway. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name. More

Report | Print

Amazing, great, best experience i have in a dealership, Amauri has great customer service and is always willing to go above and beyond to help me get the car i want. He’s the best employee at Lexus of Nort Amauri has great customer service and is always willing to go above and beyond to help me get the car i want. He’s the best employee at Lexus of North Miami More

by dannyc3 Verified Customer Verified Customer

Report | Print

Sierra was a pleasure to work with! She got the deal done quickly & smoothly. She was very honest & professional..a ray of sunshine!Give her a raise & a promotion. Best sales experience She got the deal done quickly & smoothly. She was very honest & professional..a ray of sunshine!Give her a raise & a promotion. Best sales experience ever!! More

Report | Print

Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his tim I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides More

Report | Print

From beginning to end, everyone I worked with, namely Sierra Hendricks, made this process super smooth and efficient. Dealerships are usually a headache, but this team made the experience so pleasant! Si Sierra Hendricks, made this process super smooth and efficient. Dealerships are usually a headache, but this team made the experience so pleasant! Sierra was AMAZING on working with our requirements and getting me my beautiful ES350! More

Report | Print