Shiva Ghai
Shiva Ghai at Mercedes-Benz of Boston

Shiva Ghai

Client Care Specialist

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
10 Reviews
5.0

10 Reviews

Write a Review

10 Reviews of Shiva Ghai

September 20, 2025

Dealership Rating
Employee Rating

I recently had the pleasure of working with Shiva at the Mercedes dealership, and I couldn’t be more impressed with the level of service and professionalism I experienced. From the moment I walked in, Shiva More

by Joseph
Recommend Dealer
Yes
Sep 22, 2025

Mercedes-Benz of Boston responded

Joseph, thank you for sharing your fantastic feedback about Shiva and our team. We're honored by your recommendation and we hope to see you again at Mercedes-Benz of Boston. Safe travels!

September 19, 2025

Dealership Rating
Employee Rating

Shiva and Stephen were great in assisting with my purchase. I truly had an amazing experience working with them and would highly recommend! More

by Somil
Recommend Dealer
Yes

Other Employees Tagged: Stephen Leung

Sep 19, 2025

Mercedes-Benz of Boston responded

Somil, thank you for the great review! We're thrilled to hear Shiva and Stephen made your purchase enjoyable at Mercedes-Benz of Boston. We appreciate the recommendation and hope to see you again!

September 09, 2025

Dealership Rating
Employee Rating

Shiva, I usually don’t write reviews but for you I will. I appreciate your Mercedes - Benz knowledge. Anytime I have a question, your my go to. More

by Doug
Recommend Dealer
Yes
Sep 09, 2025

Mercedes-Benz of Boston responded

Doug, your review made our day! Thank you for choosing Mercedes-Benz of Boston and for sharing your support for Shiva. We look forward to seeing you again soon!

September 03, 2025

Dealership Rating
Employee Rating

I asked Shiva for help with my Mercedes-Benz MBUX and he did a great job explaining everything I needed. More

by Olivia
Recommend Dealer
Yes
Sep 04, 2025

Mercedes-Benz of Boston responded

Olivia, we're so glad Shiva was able to assist you. Thank you for choosing Mercedes-Benz of Boston and we hope to see you again!

August 15, 2025

Dealership Rating
Employee Rating

Tabish and Shiva were great. Found the right car, exactly what I need. Good people. More

by Joseph
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tabish Iqbal

Aug 18, 2025

Mercedes-Benz of Boston responded

Joseph, we're delighted we could deliver an excellent experience! - Mercedes-Benz of Boston Team

August 01, 2025

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Employee Rating

Shiva, thanks for all of your help. I love my Benz! Good luck in grad school, Boston College is lucky to have you. If you need anything, call me. Go Eagles! More

by Katherine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2025

Mercedes-Benz of Boston responded

Katherine, we are so grateful for your business! We can't wait to let Shiva know how much you appreciated his support. Enjoy your new ride, and we wish you the best from all of us at Mercedes-Benz of Boston!

August 01, 2025

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Thanks Shiva for your help, I am enjoying my Mercedes-Benz!, you are an awesome guy with very friendly and loving nature… More

by Jaysatrola
Recommend Dealer
Yes
Aug 04, 2025

Mercedes-Benz of Boston responded

Jaysatrola, thank you for your glowing review of Shiva and congrats on your Mercedes-Benz! We are so proud to have him on the team and we will be sure to share this with him. See you again next time at Mercedes-Benz of Boston!

July 26, 2025

Dealership Rating
Employee Rating

After going to Lynnfield, Sudbury and Burlington. This was the best dealership experience I had so far. Very professional and attentive, thank you Shiva. More

by Jay Patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2025

Mercedes-Benz of Boston responded

Hi Jay! Thank you for choosing Mercedes-Benz of Boston! We're delighted to hear that Shiva and our team made your experience the best one yet. Safe travels!

July 23, 2025

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Shiva answered all of my questions and I can’t thank him enough. I love my AMG S63, it’s a showstopper. More

by Fernando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2025

Mercedes-Benz of Boston responded

Fernando, thank you for sharing your feedback about Shiva and our team here at Mercedes-Benz of Boston! We wish you many miles of enjoyment in your new AMG S63! See you next time!

July 21, 2025

Dealership Rating
Employee Rating

Shiva is the best. Thank for your help with purchasing my AMG over the phone. More

by Barbosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Romero

Jul 22, 2025

Mercedes-Benz of Boston responded

Thank you for trusting Shiva & the Mercedes-Benz of Boston team with your purchase! We hope you enjoy your new AMG and look forward to seeing you again in the future!

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