Sheron Wilkins
Sheron Wilkins at Regal Honda

Sheron Wilkins | Page 4

Honda Specialist

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7
92 Reviews
4.7

92 Reviews

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92 Reviews of Sheron Wilkins

April 20, 2024

Dealership Rating
Employee Rating

met and exceed our expectations we have puchased several vehicles from regal. Baziel was our salesman and he was awesome. More

by jid82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Farris , Matthew Mackay, baziel

Apr 25, 2024

Regal Honda responded

Thanks for the 5-star review. The team at Regal is thrilled you’re happy with your recent store visit.

April 11, 2024

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Employee Rating

Everyone in the service center is courteous and very helpful. Much better than other dealers I've dealt with in the past. More

by b2rit
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes, Freddy Cano, Matthew Mackay, Travis Brock

Apr 11, 2024

Regal Honda responded

Thank you. It has been our absolute pleasure to serve you, and we hope that you return soon.

March 19, 2024

Dealership Rating
Employee Rating

If i could give -10 i would. They first tried to scam me into a car. Saying they could do this price for so many months, then i get there and instead of a 5 year loan, they were More

by chelseam728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Matthew Mackay

Mar 19, 2024

Regal Honda responded

We are deeply sorry to hear about your negative experience with us. It's never our intention to mislead or inconvenience our customers, and we sincerely apologize for any confusion or frustration you've encountered. We strive to provide transparent and honest service to all our customers, and it's disheartening to hear that we fell short of your expectations. Your feedback is invaluable to us, and we take it seriously as we continuously work to improve our processes and customer interactions. Please know that we are addressing the issues you've raised internally to prevent similar situations from occurring in the future. We understand the importance of clear communication and delivering on our promises, and we are committed to making things right for you. If there's anything specific we can do to rectify the situation or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is our top priority, and we appreciate the opportunity to regain your trust. Thank you for bringing this matter to our attention.

Mar 20, 2024

chelseam728 responded

Have your people be honest!!!!!!!!!!! I would have rather got a "Hey, we have been super slammed, lets set up a time for you to call and I can get that set up for you" instead I got lied to for 3 months and gas lit. If I could post the text between me and Matthew, I would. Shows his complete lack in professionalism and total incompetence to do his literal job. If I could return the car and get the money and the vehicle I traded back, this car would be sitting at your front door. This was my VERY first time buying a car from a dealership and a brand new one at that. This dealership has left nothing but a horrible taste in my mouth about how dealerships operate. I warn anyone who wants to buy a car from this establishment

December 27, 2023

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Lied to by Sheron & Thomas and they filled out my Honda Survey.Never buy there. More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Thomas Farris

Jan 05, 2024

Regal Honda responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

August 30, 2023

Dealership Rating
Employee Rating

The team, including Levi, made me believe I had the best value and deal. I considered the RDX, MDX, Audi Q5 and other trucks, but I am satisfied with the Honda Ridgeline. I also considered buying from other More

by LEROYGPRENTICE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Farris, Austin Hernandez , Levi Bildoeau, Freddy Cano, Jayden Lopez, Matthew Mackay, Rob Young

Sep 07, 2023

Regal Honda responded

We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible. Thank you and congratulation on your new Honda Ridgeline!

May 23, 2023

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Employee Rating

They treat you with respect! This is the second vehicle I have purchased from Regal Honda. And I expect it won't be the last! More

by DEBBI2
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Thomas Farris

May 26, 2023

Regal Honda responded

Thank you and congratulations on your new purchase.

April 07, 2023

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Employee Rating

The sales person who helped me was attentive and interested in what I wanted and needed. I appreciated his professionalism and courtesy. More

by SuzCoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Farris

April 07, 2023

Dealership Rating
Employee Rating

Car was detailed beautifully. Smooth buying process and She’ron was great. He made the process very easy More

by n0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Farris , Clayton Fisher

March 22, 2023

Dealership Rating
Employee Rating

Dealership is good but they told me anytime I bring my car in for service they will do a wash and they didn’t when I brought it in and got done kinda upset about that More

by adrian_santoyo19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Campbell

February 24, 2023

Dealership Rating
Employee Rating

The worst manager I’ve ever dealt with. Wife and I had a car for over a month not knowing our loan was lost because the financing manger quit and left. Thomas reaches out a month later to t More

by samkostelis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alaina Southern, Thomas Farris , Cris Aviso, Sonny Glover, Freddy cano did a good job filling in for old finance manager but has ignored my numerous voicemails over last three days to get a copy of our registration they never returned to us after we returned the new car after a month.

Feb 25, 2023

Regal Honda responded

Sam, Thank you for you continuous feedback. We have made every effort to rectify and apologize for the inconveniences caused to you and your wife.

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