Shelby Stiltz

I came to pick up a part for my car. Shelby Stiltz was incredibly rude from the very start. I began with a simple hello, but received no greeting in return, just a nasty stare and an ann Shelby Stiltz was incredibly rude from the very start. I began with a simple hello, but received no greeting in return, just a nasty stare and an annoyed 'what do want?' This is no way to treat a customer, and her behavior was completely uncalled for. This is no way to treat a customer. More

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We have purchased several cars from Pat Lobb Toyota of McKinney through the years. Our Salesperson Alex was professional, attentive and knowledgeable on Toyota products and features. He was also valuable McKinney through the years. Our Salesperson Alex was professional, attentive and knowledgeable on Toyota products and features. He was also valuable throughout the selection, negotiation, contracting, financing, and delivery process. We will be purchasing our future vehicles at Pat Lobb and we will use Alex again. Fair pricing and great value. More

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This dealership did work in the time promised and delivered on budget. They didn't change the estimate and did a great job. delivered on budget. They didn't change the estimate and did a great job. More

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My Service Advisor Cannon Campbell was excellent. We brought in two vehicles for service and he took care of us perfectly. Awesome SA who is courteous, comprehensive, and a joy to work with. We brought in two vehicles for service and he took care of us perfectly. Awesome SA who is courteous, comprehensive, and a joy to work with. More

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Pat Lobb service department does excellent repair work and has great customer service advisor who understand customer loyalty and they have superb attention to detail and has great customer service advisor who understand customer loyalty and they have superb attention to detail More

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Wife’s car needed scheduled maintenance following a road trip. I called Cannon Campbell with an issue with my rear gate not working as well. He told me some things to try over the phone, which did not work. trip. I called Cannon Campbell with an issue with my rear gate not working as well. He told me some things to try over the phone, which did not work. A few days later I drove the vehicle and he tried to get it figured out on the drive, but said he was certain it was a bad sensor. He scheduled me at my earliest convenience and we brought the vehicle to him today. He got everything handled and got our car serviced and repaired and back in my garage for my wife’s work week which starts tomorrow. I came up while my wife was waiting and asked him to turn off the “enhanced engine sound” on my new tundra and he immediately took it back and got it done within 5 minutes. Also needed a part and he walked me over to Shelby in parts, who was eager to help me and get my parts figured out. Thank you. Communication, friendliness, willingness to help and excellent product knowledge are just a few of the many traits which he has and which I like. My only “go to” service advisor at this dealership, and will continue being so, as long as he is around! Thank you Cannon! More

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Toyota McKinney they did the superb Job as well I met Robert he helped me the lot.. Robert he helped me the lot.. More

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