Shelby Krug

We had a great experience with Shelby and the Lou Sobh Honda team. We were quoted a price, and they stuck by it. They got the minor touch up done, and we picked up the vehicle with no issues/problems. Honda team. We were quoted a price, and they stuck by it. They got the minor touch up done, and we picked up the vehicle with no issues/problems. More

by rbrown406 Verified Customer Verified Customer

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This was one of the best car buying experiences we have had. Everyone was very nice and there was no pressure. We felt very much at ease throughout the process. had. Everyone was very nice and there was no pressure. We felt very much at ease throughout the process. More

by thefoleys.robert Verified Customer Verified Customer

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It seemed very clean and professional and the people were nice. We were able to do what we wanted quickly. nice. We were able to do what we wanted quickly. More

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The process was long and Shelby represented the dealership well. The sales manager was inflexible at certain points. I think the fact that I had to point out that the two front tires needed replaci dealership well. The sales manager was inflexible at certain points. I think the fact that I had to point out that the two front tires needed replacing. The Sales manager agreed to replace the tires . The right rear tire barely met the minimum standard. I requested the two rear tires replaced the Sales manager offered no concession. I asked for the two rear to be placed at half price. My request was summarily refused. More

by Will_DBAUL0712 Verified Customer Verified Customer

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All parties were very knowledgeable, professional, and courteous. We had an excellent experience and would highly recommend them. courteous. We had an excellent experience and would highly recommend them. More

by david.morris0 Verified Customer Verified Customer

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Disappointed that 2 different tires and tread depth mounted on car and small chip in windshield mounted on car and small chip in windshield More

by dgmountainsofcolorado Verified Customer Verified Customer

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This dealership made the process very quick and easy. Everyone was helpful and made the process fast. Everyone was helpful and made the process fast. More

by delaney.jackson Verified Customer Verified Customer

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Professional and friendly sales staff. Took their time to explain any questions that I had. Took their time to explain any questions that I had. More

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Coordinated purchase over text and phone, drove in from out of state, everything was easy along the way. Probably the most simple vehicle purchase I’ve ever had. Chatted with a few team members while I was out of state, everything was easy along the way. Probably the most simple vehicle purchase I’ve ever had. Chatted with a few team members while I was there, stand up group. Deal was very fair. More

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Best purchase process I've ever experienced. Shelby Krug is great to deal with. She cares. No surprises. Everything above board. Shelby Krug is great to deal with. She cares. No surprises. Everything above board. More

by lowbar Verified Customer Verified Customer

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