Shawn Risner | Page 30

Amazing Staff that goes above and beyond The staff that work here are amazing! I went to this dealership to look into getting a new car. I ran into Shawn and he took me in to help find what The staff that work here are amazing! I went to this dealership to look into getting a new car. I ran into Shawn and he took me in to help find what I was looking for. I explained to him what I was looking for and luckily they had it at the dealership. He let me test drive the vehicle to make sure I was fully comfortable with my choice of car. The whole time through this process Shawn was courteous and explained things in a way that was easy to understand. Being that this was my first time buying a brand new car, Shawn made sure that I got to experience that feeling of buying that first new car and went out of his way to make sure it was a positive experience. Also, I was able to meet Mike who took me through the process of financing my car. He was also very courteous and explained the process in a way I could understand so I was able to choose the right option for the financing of my car. Both Shawn and Mike went above and beyond by staying late after the dealership had closed (Since i had forgotten a couple things at home and had to go get them) and made sure all the processes were complete so I could leave the dealership that day with a brand new car. By the end of the experience, I felt that my family and I were part of the Roush family and I felt like they were a part of mine. Overall, the staff is amazing and goes out of their way to make sure that you have a pleasant experience. More

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Excellent experience I had help determining the vehicle met my needs and excellent advice from sales. The detailed explanation to all the new technology was valuable. Wo I had help determining the vehicle met my needs and excellent advice from sales. The detailed explanation to all the new technology was valuable. Would recommend anytime. More

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2016 Honda CR-V I just purchased my forth vehicle from Roush Honda, a 2016 Honda CR-V. Shawn Risner was the sales associated. He was very helpful, informative, extr I just purchased my forth vehicle from Roush Honda, a 2016 Honda CR-V. Shawn Risner was the sales associated. He was very helpful, informative, extremely courteous, and was very knowledgeable about all Honda models and the features of each model of vehicle. The sales process was straightforward; I only worked with one sales professional and one finance professional. The sales manager also stopped by Mr. Risner’s work area to introduce himself and to get to know me. The personalized service I receive at Roush Honda and the quality products Honda produces is the reason I keep coming back to Roush Honda. The CR-V I purchased has a lot of the latest automotive technology and the vehicle has a really smooth and quiet ride. Honda has done a nice job improving the CR-V since my last CR-V, a 2010 model. I have also been using the Roush Honda Service Department for 13+ years. When entering the Service drop off area, you are always greeted warmly and the process of checking in your car begins with little to no wait time. The waiting room and showroom floor is spacious and clean, has plenty of comfortable chairs, along with very clean bathrooms, WIFI, and a refreshment area that offered coffee and tea. Service of my car has always been completed within the time-frame that I was given and once the service is complete the service professionals take the time to go over all the service that was done to your vehicle and takes the time to answer any questions. I have always been very satisfied with the sales professionals and the service professionals at Roush Honda and I would definitely recommend to family and friends. More

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No Pressure / Great Deal /Great People ...Since 1987 I had nothing but a positive experience at Roush Honda. This is nothing new. I have been going to Roush since 1987 when I went with my mom to buy he I had nothing but a positive experience at Roush Honda. This is nothing new. I have been going to Roush since 1987 when I went with my mom to buy her first new Civic. Shawn Risner provided me with the all the information I needed to make an informed decision on my purchase. We had been in contact for about 3 months, and through that time he never once made me feel pressure to buy from him. He treated me with respect and was honest with me. Upon delivery of the vehicle, Shawn and his team made the transaction smooth and efficient. I think that is the fastest car transaction I've ever had. You really can't go wrong if you go to Roush Honda. More

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Joe Glomsik, Manager - Extremely unprofessional! VERY disappointed in Roush Honda on 2/18/16. I tried to negotiate a price on a vehicle while also trading in a vehicle. First, they play old-school ne VERY disappointed in Roush Honda on 2/18/16. I tried to negotiate a price on a vehicle while also trading in a vehicle. First, they play old-school negotiating, don’t give you any numbers until the games are played (1 1/2 hours), take your car keys and keep them until you’ve talked to the Manager JOE GLOMSIK who was extremely rude. He told me to sell my vehicle to Car Max and then come back to him and he’d negotiate a better price on his car. Once he found out I wasn’t interested in purchasing at Roush Honda (since they won’t negotiate as compared to other Honda dealerships in Central Ohio), Joe stomped/pouted away with NO handshake, nor could even say…Thank You for coming in! Since that time, two associates have called me and apologized for his behavior. Personally, I would never buy there. I don’t know if he was rude because I am a woman, or just completely disrespectful to anyone when they tell him they aren’t interested. PLEASE shop around because other dealerships will treat people with respect and I’m very happy with my new Honda purchased at another very reputable dealership! More

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easy and nice Shawn was very helpful the deal went great and easy . The price and the process was painless . The financial department was pretty fast and easy Shawn was very helpful the deal went great and easy . The price and the process was painless . The financial department was pretty fast and easy More

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Easy Breezy! I love my new 2016 Honda Accord! I went in to trade my 2014 CRV and met Shawn Risner who made the whole process super fast and easy. Excellent custome I love my new 2016 Honda Accord! I went in to trade my 2014 CRV and met Shawn Risner who made the whole process super fast and easy. Excellent customer service! More

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Great experience I would recommend this dealer to anyone! We worked with Shawn Risner and he was wonderful! Very honest, kind, helpful. We love our new pilot! I would recommend this dealer to anyone! We worked with Shawn Risner and he was wonderful! Very honest, kind, helpful. We love our new pilot! More

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Absolutely an amazing experience! The experience that I had at Roush Honda in Westerville was by far the best experience I have ever had at a dealership. The staff is compassionate and The experience that I had at Roush Honda in Westerville was by far the best experience I have ever had at a dealership. The staff is compassionate and NON-competitive. They will not push you into anything that you do not feel comfortable with. I personally worked with Shawn Risner. Shawn was patient, attentive and caring. It was like sitting with an old friend. I also worked with Rich Broderick in finance. Rich made it his priority to get nothing but the best rate. He was understanding, attentive and extremely friendly. I highly recommend Shawn, Rich and Roush Honda in Westerville to anyone and everyone. You will not regret it. Best car and best dealership - perfect combination! More

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Excellent Experience The minute I entered the door, I was greeted professionally and in a friendly manner. My options were thoroughly explained to me. Options were patie The minute I entered the door, I was greeted professionally and in a friendly manner. My options were thoroughly explained to me. Options were patiently explained to me in a manner that helped me purchase the car I wanted. Shawn Risner further reviewed my options and drove me around to look at the colors of the vehicle that were available to me. We took our time talking about the overall car and what was offered. Shawn comprehensively reviewed my options, helped me reinforce my decision and gave me the confidence that I would always have an individual at the dealership whenever I had questions. It also helps that he was able to have a little humor in our interaction as well. Sometimes going to purchase a car can be such a daunting process. This was not the situation at Roush Honda. Thank you for spending a considerable amount of time with me! I look forward to my continued experience with Shawn and the dealership. Andrea Morbitzer More

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