Shawn Ortiz
Shawn Ortiz at Dana Ford Lincoln

Shawn Ortiz | Page 23

Sales Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
287 Reviews
4.8

287 Reviews

Write a Review

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

287 Reviews of Shawn Ortiz

December 12, 2020

Dealership Rating
Employee Rating

Very happy with my whole experience at Dana Ford, Our salesperson Anthony Rivera was great. We leased a 2020 Ford Ranger XLT. We are very happy with it. More

by Ghendy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rivera

Dec 14, 2020

Dana Ford Lincoln responded

Thank you for the wonderful review! We're so glad to hear that you're loving the Ford Ranger, and we hope we have the opportunity to work with you again in the future. Take care and thanks for your business, from all of us here at Dana Ford & Lincoln!

December 11, 2020

Dealership Rating
Employee Rating

Jesse Cognetta, Shawn Ortiz, and Joseph Birro were wonderful to deal with. Professional and courteous. They gave me a great deal, treated respectfully and had me out with a new car within a half hou More

by avalensi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Birro, Jesse Cognetta

Dec 11, 2020

Dana Ford Lincoln responded

We appreciate the great review! It's wonderful to hear that Jesse, Shawn and Joseph provided you with a smooth experience, and we hope you're enjoying your new vehicle so far. Take care and thanks again, from all of us here at Dana Ford & Lincoln!

December 07, 2020

Dealership Rating
Employee Rating

James Michaels went above and beyond our expectations! He made us feel like people and took his time with my husband and me. We also brought along our 2 small girls and he was great with them too. James di More

by Hidalgom7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Michaels

Dec 07, 2020

Dana Ford Lincoln responded

Thank you for taking the time to share your experience working with James at Dana Ford & Lincoln! We're so happy to hear that he got you and your family into a new vehicle! Shawn will also appreciate your shout-out! Let us know if you need anything else from our team!

December 02, 2020

Dealership Rating
Employee Rating

I like their service representatives and their drivers in which they always take very good care of me and my cars they definitely deserve a good Raise More

by Romualdocruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Frank Sinatra, Hazem Radwan, Ching Poon , Brieann Driscoll, Juan Estrella, Steve Riccardone, Anthony Rivera, Michael Varela, Danny in service

Dec 03, 2020

Dana Ford Lincoln responded

Thank you for your review! We're so happy to hear that our service team provided you with an excellent appointment! See you next time!

December 02, 2020

Dealership Rating
Employee Rating

Car service was good But Shawn Ortiz has not returned any of my calls regarding a replacement car key. I have called several times and Hazem and Danelle also said he would call me in a few days with an answ More

by LOPEZCONNOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Danielle Barbaria

Dec 14, 2020

Dana Ford Lincoln responded

Thank you for your honest feedback. It's hard to hear about the lack of communication regarding your spare key and would like to discuss this issue further. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297.

November 26, 2020

Dealership Rating
Employee Rating

I’m a customer for about years or so - and have been dealing with Juan and Nick for as long as I can remember. They are great guys and always do the right thing and our a pleasure to work with. I recomm More

by bdel3232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Estrella, Nicholas Squeo

Nov 30, 2020

Dana Ford Lincoln responded

Thank you for recommending Juan and Nick at Dana Ford & Lincoln! We appreciate your business and hope you enjoy your new ride!

October 31, 2020

Dealership Rating
Employee Rating

Very quick and easy process. Would recommend a visit Dana for anyone in the market for a new vehicle. This was my 20th car from Dana!!!!!!!!!!!!!!! More

by giantsfan01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Jesse Cognetta, John Daly, Vincent Langilotti, Frank Sinatra , Val Beigelman, Steve Riccardone, Chris Sellitti, Nicholas Squeo

Nov 02, 2020

Dana Ford Lincoln responded

Wow, thank you for your business! We're so lucky to have you as a customer! See you next time at Dana Ford & Lincoln!

October 13, 2020

Dealership Rating
Employee Rating

dealership was kept clean, efficient, good upkeep and friendly services during these tough times. thank you to the team and the sales agent for their help. More

by alexlovesmarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Sibbio , Brieann Driscoll, Juan Estrella, Theresa McMahon, Lauren Schmittau, Michael Varela

Oct 13, 2020

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit to Dana Ford & Lincoln, Alex! We look forward to your next visit to Dana Ford & Lincoln!

October 12, 2020

Dealership Rating
Employee Rating

I have been dealing with Dana for 6 years. Everyone that I have dealt with was pleasant and helpful. Would highly recommend my family and friends to this dealership. More

by bungalored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Ventura - sales

Oct 13, 2020

Dana Ford Lincoln responded

Thank you for choosing Dana Ford & Lincoln for the past 6 years! We're honored to receive your support!

October 07, 2020

Dealership Rating
Employee Rating

It was a pleasure working with Mary and Steve.We were It was a pleasure working with Mary and Steve. We were trying to execute a deal and we have completed the deal to my satisfaction and I was very h More

by 766oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Graffeo, Steve Riccardone

Oct 07, 2020

Dana Ford Lincoln responded

Thank you for taking the time to share your experience working with Mary and Steve at Dana Ford & Lincoln! We hope you enjoy your new car!

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