Shawn Ortiz
Shawn Ortiz at Dana Ford Lincoln

Shawn Ortiz | Page 20

Sales Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
287 Reviews
4.8

287 Reviews

Write a Review

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

287 Reviews of Shawn Ortiz

October 14, 2021

Dealership Rating
Employee Rating

Had an issue with some of the fees charged and Mgr John resolved it immediately. More

by steveq1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Ryan Peters

Oct 19, 2021

Dana Ford Lincoln responded

We're happy to hear it, Steve! Thank you for leaving us your review! - Dana Ford

October 05, 2021

Dealership Rating
Employee Rating

Professional courteous honest And pleasurable experience appreciating the team at Dana Ford for their patience and expertise More

by thompson07871
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Michaels, Steve Riccardone

Oct 06, 2021

Dana Ford Lincoln responded

Thank you for the high praise! The Dana Ford team looks forward to seeing you next time!

September 27, 2021

Dealership Rating
Employee Rating

I was sold a lemon (bad transmission among other things). My car was in service for over 3 months. There was a lack of communication from the service advisor throughout the process. The Sales department show More

by raabrass13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Daly, Hazem Radwan , Mary Graffeo

Oct 05, 2021

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 11, 2021

Dealership Rating
Employee Rating

The best service anywhere ! Doug and his team are always the most professional and classy. Would never look anywhere in else on Staten Island- thanks ! More

by COACHCHRISALESI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Hansen, Ryder Quispe

Sep 14, 2021

Dana Ford Lincoln responded

Thank you for being a Dana Ford customer! We're truly grateful for your support and can't wait to share these kind comments with Doug and the rest of the team. Take care and we'll see you next time!

September 09, 2021

Dealership Rating
Employee Rating

The attention to detail with my Vehicle was on point. There finace department was smooth a d fast. I have been a customer for a long time.. Nothing negative to say More

by JULIAROSETRANSPORT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Squeo

Sep 10, 2021

Dana Ford Lincoln responded

Thank you for being a Dana Ford customer! We're truly grateful for your loyal business and look forward to your next visit with us!

September 09, 2021

Dealership Rating
Employee Rating

Salesman was extremely patient, knew what he was talking about, and was very helpful in my truck buying experience. Made sale very easy and enjoyable. More

by cramps96
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Sellitti

Sep 09, 2021

Dana Ford Lincoln responded

Thank you for the wonderful review and congratulations on your new truck! We appreciate you trusting the Dana Ford team with your purchase and hope we have the opportunity to work with you again in the future!

September 01, 2021

Dealership Rating
Employee Rating

Professional, knowledgeable, friendly. Able to negotiate. Worked in good time frame and follow up appointment was set and was satisfying. Plates on time. Thank you More

by marietta235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Graffeo

Sep 01, 2021

Dana Ford Lincoln responded

It means so much to hear our team gave you such excellent care! Thank you! – Dana Ford

August 27, 2021

Dealership Rating
Employee Rating

Great dealership and excellent sales rep, big thumbs up. I will be recommending this location and sales rep to other people who I know. Once again big thumbs up More

by wperez0215
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Cornet, Steve Riccardone

Aug 27, 2021

Dana Ford Lincoln responded

Thank you for recommending Dana Ford 👍

August 12, 2021

Dealership Rating
Employee Rating

The team at Dana worked hard together to get the deal done. They looked at every possible way and figured out how to the sale. More

by leoena68
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, Ryan Peters

Aug 13, 2021

Dana Ford Lincoln responded

Thank you for taking the time to share your experience! We're glad our team worked hard to get you a great deal and we hope we have the opportunity to work with you again in the future! - The Dana Ford Team

August 10, 2021

Dealership Rating
Employee Rating

RyanPeters is an asset to your company. He is a very knowledgeable salesman ,in all aspects , I appreciated his concern for my buying the car. More

by walter.drain
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, Ryan Peters

Aug 11, 2021

Dana Ford Lincoln responded

Thank you for the wonderful feedback - Ryan will be so happy to hear it! We appreciate you trusting Dana Ford with your business and hope we can be of service to you again in the future. Take care!

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