287 Reviews
Write a ReviewIndustry Experience
10 yrs, 1 mo
Languages Spoken
English
287 Reviews of Shawn Ortiz
October 14, 2021
Had an issue with some of the fees charged and Mgr John resolved it immediately. resolved it immediately. More
Other Employees Tagged: John Daly, Ryan Peters
September 27, 2021
I was sold a lemon (bad transmission among other things). My car was in service for over 3 months. There was a lack of communication from the service advisor throughout the process. The Sales department show My car was in service for over 3 months. There was a lack of communication from the service advisor throughout the process. The Sales department showed no concern for the outcome my situation, they were my beat friends at the time of the original sale but had no interest I helping me after my transmission failed. I’ll never buy from this dealership again. More
Other Employees Tagged: John Daly, Hazem Radwan , Mary Graffeo
September 11, 2021
The best service anywhere ! Doug and his team are always the most professional and classy. Would never look anywhere in else on Staten Island- thanks ! the most professional and classy. Would never look anywhere in else on Staten Island- thanks ! More
Other Employees Tagged: Douglas Hansen, Ryder Quispe
September 09, 2021
The attention to detail with my Vehicle was on point. There finace department was smooth a d fast. I have been a customer for a long time.. Nothing negative to say There finace department was smooth a d fast. I have been a customer for a long time.. Nothing negative to say More
Other Employees Tagged: Nicholas Squeo
September 09, 2021
Salesman was extremely patient, knew what he was talking about, and was very helpful in my truck buying experience. Made sale very easy and enjoyable. about, and was very helpful in my truck buying experience. Made sale very easy and enjoyable. More
Other Employees Tagged: Chris Sellitti
September 01, 2021
Professional, knowledgeable, friendly. Able to negotiate. Worked in good time frame and follow up appointment was set and was satisfying. Plates on time. Thank you Worked in good time frame and follow up appointment was set and was satisfying. Plates on time. Thank you More
Other Employees Tagged: Mary Graffeo
August 27, 2021
Great dealership and excellent sales rep, big thumbs up. I will be recommending this location and sales rep to other people who I know. Once again big thumbs up I will be recommending this location and sales rep to other people who I know. Once again big thumbs up More
Other Employees Tagged: Jorge Cornet, Steve Riccardone
August 12, 2021
The team at Dana worked hard together to get the deal done. They looked at every possible way and figured out how to the sale. done. They looked at every possible way and figured out how to the sale. More
Other Employees Tagged: Jesse Cognetta, Ryan Peters
August 10, 2021
RyanPeters is an asset to your company. He is a very knowledgeable salesman ,in all aspects , I appreciated his concern for my buying the car. knowledgeable salesman ,in all aspects , I appreciated his concern for my buying the car. More
Other Employees Tagged: Jesse Cognetta, Ryan Peters
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