Shawn Ortiz
Shawn Ortiz at Dana Ford Lincoln

Shawn Ortiz | Page 17

Sales Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
287 Reviews
4.8

287 Reviews

Write a Review

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

287 Reviews of Shawn Ortiz

February 12, 2022

Dealership Rating
Employee Rating

They sales rep Ryan treated me with the up most respect and gave me quality services as one is supposed in my opinion he went above and beyond, he did try to force anything on me nor did he try cut me sh More

by TAKERA24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters , Steve Riccardone

Feb 14, 2022

Dana Ford Lincoln responded

Thank you for sharing your experience! We're so glad Ryan & Sean had the opportunity to help you with your new vehicle and we'll be sure to share this wonderful feedback with them. Thanks for choosing Dana Ford. We hope to see you again next time!

February 08, 2022

Dealership Rating
Employee Rating

I always have a great experience at Dana Ford. Mike B and Shawn are very helpful and knowledgeable. They take the time to explain and answer all my questions. They make it a very easy and comfortable experie More

by Christiemondello
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Bachrach

Feb 09, 2022

Dana Ford Lincoln responded

Mike and Shawn are glad they could make the experience easier for you, Christie! Thank you for coming to Dana Ford for your automotive needs! We'll see you next time!

January 31, 2022

Dealership Rating
Employee Rating

Excellent service and super convenient. Took great care of myself and got me a car I absolutely love. 10/10 would recommend Mike Bachrack More

by deagle917
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Langilotti , Michael Bachrach, Steve Riccardone, Nicholas Squeo

Feb 01, 2022

Dana Ford Lincoln responded

Thank you for the fantastic review! We're glad to hear Mike & the team took great care of you and we're thrilled to hear you're loving your new vehicle. Thanks for visiting Dana Ford and please don't hesitate to reach out if there's anything else we can assist you with!

January 31, 2022

Dealership Rating
Employee Rating

Vincent your sales rep was outstandingly my and very knowledgeable. Shawn the financial advisor was also knowledgeable and h made me very comfortable More

by SSALAGAJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Langilotti , Steve Riccardone, Camille in service outstanding

Jan 31, 2022

Dana Ford Lincoln responded

We really appreciate your kind words, thank you for choosing Dana Ford!

January 28, 2022

Dealership Rating
Employee Rating

Steve a riccardone and Thomas Bussacca were absolutley amazing and made my whole car buying such a pleasurable experience. More

by Courtney0815
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Busacca, Steve Riccardone

Jan 28, 2022

Dana Ford Lincoln responded

We're so happy to hear this, Courtney! Thank you for visiting Dana Ford and please don't hesitate to reach out if we can be of service again in the future!

January 27, 2022

Dealership Rating
Employee Rating

Great customer service and very respectful sales team wonderful experience start to finish. Love the truck More

by SUZANNE6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters , Amanda Anderson, Douglas Hansen

Jan 28, 2022

Dana Ford Lincoln responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Dana Ford and we hope to see you again next time!

January 25, 2022

Dealership Rating
Employee Rating

Ref: 2019 Lincoln Nautilus lease 1-500 car engine dies Ref: 2019 Lincoln Nautilus lease 1-500 car engine dies was told they had no courtesy vehicles. Had no idea what the issue was. Called corporate took More

by gunder8998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Daly

Feb 17, 2022

Dana Ford Lincoln responded

I'm sorry to hear about your frustrations and can understand why it led to a negative review. We appreciate your feedback and would like the opportunity to discuss this further. Feel free to contact me at your earliest convenience. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

January 20, 2022

Dealership Rating
Employee Rating

Personnel were dressed sloppy, looked very unprofessional. Took way to long to complete the sale. I won’t recommend Dana Ford to anyone. More

by david.armstrong
Recommend Dealer
No
Jan 20, 2022

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

January 18, 2022

Dealership Rating
Employee Rating

VERY NICE AND ACCOMMODATING STAFF. THEY WERE ABLE TO WORK WITH ME THROUGH ALL ASPECTS OF THE PROCESS More

by FABIAN.SANTANA1025
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Busacca, Steve Riccardone

Jan 20, 2022

Dana Ford Lincoln responded

Thank you for the wonderful review! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care! - The Dana Ford Team

January 17, 2022

Dealership Rating
Employee Rating

The salesman George made this visit seamless. He is a good listener and more than willing to go above and beyond. I have been leasing vehicles from Dana for 20+ years and this one of the most gratifying More

by NIQUE328
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Cornet, Steve Riccardone

Jan 18, 2022

Dana Ford Lincoln responded

Thank you for choosing Dana Ford for the past 20+ years! We're so happy that George took excellent care of you! We look forward to seeing you next time!

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