Shaun Crosier
Shaun Crosier at Jim Hudson Lexus

Shaun Crosier

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
236 Reviews
4.9

236 Reviews

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236 Reviews of Shaun Crosier

September 05, 2025

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I am always treated with respect. Your employees keep me informed every step of the process. As a unexpected bonus my car was washed before leaving your dealership. I would strongly r More

by Shadow
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Recommend Dealer
Yes

August 22, 2025

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Pleasant personnel. Dependable out of town pickup. Nice, clean courtesy car. Covered all maintenance items. Washed exterior of car but failed to clean interior. More

by bigtedge
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Recommend Dealer
Yes
Aug 22, 2025

Jim Hudson Lexus responded

We’re glad our team took great care of you here at Jim Hudson Lexus of Columbia! We apologize for not cleaning the interior of your car, and we’ll share this feedback with our team. We would like to pick it up and clean it for you and make up for it. Please call me directly 803-754-9500. Thank you for your business, and please let us know if there’s anything else we can do for you! Best, Tony Locklear

July 21, 2025

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Called and got an appointment for the next morning. I came in and had a diagnosis pretty quickly. From arriving to repair completion I was out in maybe 2 hours. Shaun was very easy to work with. More

by sbarefoot89
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Recommend Dealer
Yes
Jul 22, 2025

Jim Hudson Lexus responded

Quick and seamless service is what we strive for! Thank you for sharing your experience with Shaun and the team. We hope to welcome you back to Jim Hudson Lexus of Columbia in the future!

July 03, 2025

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I always receive excellent service with Shaun as my service advisor! I would rate him an A+ !! More

by justusgal
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Recommend Dealer
Yes
Jul 05, 2025

Jim Hudson Lexus responded

Thanks for choosing Jim Hudson Lexus of Columbia! Shaun will appreciate the shoutout! We appreciate your support and are here to help with any future service needs.

June 27, 2025

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The best customer service anywhere! Shaun is the best service person they have in my opinion! More

by Donnadthompson65
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Recommend Dealer
Yes
Jun 30, 2025

Jim Hudson Lexus responded

We are glad to hear that Shaun has provided excellent service. Thanks for choosing Jim Hudson Lexus of Columbia!

June 25, 2025

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Exceptional customer service. Had a great experience! Shaun and Tony are the best! Keep up the great work. More

by Tammy Gaskins
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Recommend Dealer
Yes

Other Employees Tagged: Tony Locklear

Jun 25, 2025

Jim Hudson Lexus responded

Tammy, we're so glad that Shaun and Tony provided exceptional service during your visit to Jim Hudson Lexus of Columbia. Thanks for the kind words!

June 24, 2025

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Jim Hudson's service is phenomenal, they got out of their way to ensure satisfaction. More

by Chris
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Recommend Dealer
Yes
Jun 24, 2025

Jim Hudson Lexus responded

We are grateful to have earned your business, Chris. Thanks for taking the time to leave us a review! - The Jim Hudson Lexus of Columbia Team

June 17, 2025

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Great service, as always with Shaun Crosier. He is always courteous and professional and takes the hassle out of having your car serviced. More

by christybpollock
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Recommend Dealer
Yes
Jun 17, 2025

Jim Hudson Lexus responded

Christy, we're delighted to hear that Shaun consistently provides you with hassle-free service at Jim Hudson Lexus of Columbia. Thank you for your kind words and continued trust in our team!

June 14, 2025

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Jim Hudson is great! Shaun Crosier is my preferred service representative. He is the best! More

by sawalters
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Recommend Dealer
Yes

Other Employees Tagged: Cody Bowers and Alex Miller

Jun 16, 2025

Jim Hudson Lexus responded

Thank you for your confidence in our team at Jim Hudson Lexus of Columbia! We appreciate your kind words and support. See you next time!

Jun 14, 2025

sawalters responded

Jim Hudson’s customer services and representatives are outstanding! The team members including Cody Bowers who checked me in, my service representative, Shaun Crosier and my certified technician, Alex Miller provided excellent customer service. Cody and Shaun are always courteous, informative and pleasant.

June 05, 2025

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I recently purchased my GX550 Overtrail from Jim Hudson Lexus. The first complimentary service I received was very effortless and beyond what I expected. I recently dropped it off for a recall, and again t More

by jdphoenix1
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Recommend Dealer
Yes
Jun 06, 2025

Jim Hudson Lexus responded

We're delighted to hear that your experiences with Jim Hudson Lexus of Columbia have been exceptional, from the purchase of your GX 550 Overtrail to its service appointments. Thank you for sharing this feedback and trusting us with your vehicle needs!

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