Sharon O'Connor

Amazing staff. Sakes is excellent and honest and Service has to be the best in the state. They always service my vehicle with honesty and excellence and make me fee Sakes is excellent and honest and Service has to be the best in the state. They always service my vehicle with honesty and excellence and make me feel heard and seen. Treat me like family. My daughter starts driving next year and we will always stay a Volvo family because of the people at Ferman Volvo Tarpon Springs. I am so thankful. More

Report | Print

AS always, very helpful and easy! ! Makes getting work done simple ! Highly recommend this Tarpon location. ! Makes getting work done simple ! Highly recommend this Tarpon location. More

by susan.dayton Verified Customer Verified Customer

Report | Print

They recently came to my rescue when I needed a new battery and needed to be with my husband at an inpatient hospice facility. I cannot say enough positive things about the service department at Ferma battery and needed to be with my husband at an inpatient hospice facility. I cannot say enough positive things about the service department at Ferman Volvo. Sharon, Christine, and James went above and beyond at this difficult time in my life. Love all of them. More

by deedeeboyington Verified Customer Verified Customer

Report | Print

Fast, seamless, convenient. Writing more words to get up to fifteen…weird requirement. Less is more. Writing more words to get up to fifteen…weird requirement. Less is more. More

by michael.zerbe Verified Customer Verified Customer

Report | Print

Excellent service by Ferman Volvo of Tarpon Springs. The service supervisor consistently provides timely updates on the status of my vehicle and it was fixed in a short period of time successfully. The service supervisor consistently provides timely updates on the status of my vehicle and it was fixed in a short period of time successfully. More

by kathy_ballash Verified Customer Verified Customer

Report | Print

Very friendly, personable, and courteous service department managers / support staff with a customer service focused attitude. department managers / support staff with a customer service focused attitude. More

by mabramson63 Verified Customer Verified Customer

Report | Print

I was told the service would take 45 min to an hour, by the person who scheduled me and by the one who was there when I arrived. I asked about loaner car it transportation and was told it was mot needed be the person who scheduled me and by the one who was there when I arrived. I asked about loaner car it transportation and was told it was mot needed because of the short time it was going to take. It took 2 hours and so was not given any updates during this time. Several hours after my car was done and I was home I received a phone call telling me my car was done…..I wish there was another Volvo dealership close to me because I am not thrilled by Ferman. I can also tell you about another time when I asked the service personell about a notification I receive intermittently when driving, my dash board will ding and a message comes up “cancelled driver override”. The service personell was kind of dismissive stating they have never heard of that. No attempt was made to investigate, very disappointing. More

by kikka Verified Customer Verified Customer

Report | Print

Great dealership and service center! Friendly and attentive! Always very helpful and go above and beyond! Friendly and attentive! Always very helpful and go above and beyond! More

by kenn2130 Verified Customer Verified Customer

Report | Print

Simply the best. Everyone there was awesome. Won’t go anywhere else as long as I keep getting treated the way I am now. A+ Everyone there was awesome. Won’t go anywhere else as long as I keep getting treated the way I am now. A+ More

by MIKE B Verified Customer Verified Customer

Report | Print

Everyone is extremely helpful and professional. Whenever I call for tech assistance someone always answers my questions. Josh has helped me out repeatedly. Whenever I call for tech assistance someone always answers my questions. Josh has helped me out repeatedly. More

by hendersonn0 Verified Customer Verified Customer

Report | Print