Shannon Gonzalez
Shannon Gonzalez at Tower Honda of Longview

Shannon Gonzalez

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
394 Reviews
4.8

394 Reviews

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394 Reviews of Shannon Gonzalez

September 01, 2025

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Employee Rating

Great customer service at tower honda. Love my new car. Everyone is helpful. I highly recommend them! More

by mamaloco
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Service Communication
Recommend Dealer
Yes

September 01, 2025

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I am pleased with the flexibility of days for services. Weekends work better for me because the Loaner cars are usually not available. More

by avsims
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Recommend Dealer
Yes

August 27, 2025

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Very good! The courtesy driver was very nice. The popcorn machine was empty so I was disappointed in that. More

by lindarossntx
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

August 25, 2025

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Employee Rating

My car had a recall on a part that needed replacing. I scheduled the appointment, it was handled professionally. I was very happy with the service department. More

by janetslaughlin
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Walker, Gary Carson

August 23, 2025

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The salesman did great. He was honest, worked with me getting vehicle i needed and even tried to get the shop to preform better service. More

by DANIELHOMER78
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Recommend Dealer
Yes

Other Employees Tagged: Gary Carson, Kahli Grant, Matthew Valentine , Mark Levra 5stars

August 19, 2025

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Employee Rating

I always receive excellent service at Tower Honda. Shannon goes above and beyond with her professional attitude and knowledge whether it is getting your car serviced or inquiring about a new Honda on More

by bartonc
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Recommend Dealer
Yes

August 15, 2025

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There is always a warm and friendly atmosphere. The staff is always friendly and helpful in dealing with whatever problem you may have. Service is given with a smile and on a very timely basis. I More

by BHUMBLE0
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Valentine

August 07, 2025

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Employee Rating

I will always use Tower for my service. Good people good service. No problems usually. More

by jsyocom
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Walker

August 04, 2025

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Employee Rating

They did not do a proper inspection on a car as it was being sold to me. They have tried to tell me, that the car is driving fine. That some vehicles do that and that the road contour is causing me to fee More

by DANIELHOMER78
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 04, 2025

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Employee Rating

They are the best always friendly and willing to answer any questions this is the best dealship we go to thanks guys More

by msglrt37
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Recommend Dealer
Yes
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