Shane Dufner | Page 8

Trunk not working We had it locked and didn't know it!!! With a few laughs, we were on are way at no cost. Very grateful! Thank you! We had it locked and didn't know it!!! With a few laughs, we were on are way at no cost. Very grateful! Thank you! More

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Thank you Shane and William Bee I bought 3 cars at Treasure Coast Toyota and this place has always been fantastic for our family. Thank you Shane and William Bee. I'm very happy with I bought 3 cars at Treasure Coast Toyota and this place has always been fantastic for our family. Thank you Shane and William Bee. I'm very happy with the purchase of the 2018 Toyota Corolla for my son. More

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Buyer beware I traded in 3 vehicles, over 2 months ago for a new highlander. Over $11,000 credit due back, that I still haven’t received. Amongst “so many” other t I traded in 3 vehicles, over 2 months ago for a new highlander. Over $11,000 credit due back, that I still haven’t received. Amongst “so many” other things gone wrong. I have been talked down to, disrespected, lied to and mortified. After the deal was done, they were done. The 3 that tried to help me,have been fired. Seeking legal representation. More

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Bait-and-Switch Tactics, Predatory Sales Tactics I found a used truck for sale at Treasure Coast Toyota while searching online. The salesman and I discussed the truck, and agreed on a price of $20,00 I found a used truck for sale at Treasure Coast Toyota while searching online. The salesman and I discussed the truck, and agreed on a price of $20,000, for a total of $21,680 with my local taxes included. I am out of the area, so they sent me the contract via overnight mail - it was wrong and did not reflect that I paid a $1,000 deposit. They sent another, and it was wrong, and the total price was $21,000, not the agreed upon $20,000. This process has taken nine days, because they delayed sending the second contract by four days. I have called multiple times every day. During this process, I had it inspected ($150), and the inspector identified a problem with the air conditioner not blowing as cold as it should. I told the salesman about this, and he said he will have the service department look at and fix the truck. Two days later, I called the service department and they had no record of the truck being in the shop. The salesman admitted that he did not have them look at it, because they do an inspection before the vehicle gets on the lot - despite the fact that there was an identified problem and he said they would look at it. Treasure Coast Toyota used bait-and-switch tactics, wasted huge amounts of my time, and lied extensively. I would highly recommend purchasing your vehicle elsewhere. More

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First Leased Vehicle I got my first lease at Treasure Coast Toyota and it was by far the best experience anyone could ask for. Steven Silverstein made my experience by giv I got my first lease at Treasure Coast Toyota and it was by far the best experience anyone could ask for. Steven Silverstein made my experience by giving us water bottles, and explaining all the Toyota car facts and lease agreements for a first time “leaser”. Also the staff was very nice and always willing to More

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Top notch Salesman Buying our new Toyota Sienna SLE at this dealership was probably the least complicated car purchase we've ever made. Our salesman, Steve Silverstein Buying our new Toyota Sienna SLE at this dealership was probably the least complicated car purchase we've ever made. Our salesman, Steve Silverstein greeted us as soon as we arrived and he had the car that I found online pulled right up front for us. We were able to test drive it immediately. We let Steve know that we wanted to make the purchase. Steve made sure the buying process went smoothly. He made us very comfortable. We have special needs issures and Steve went an extra mile to accommodate us. In our opinion, Steve is a top notch salesman. We will definitely steer our friends to Steve at this dealership. More

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He's the swaggiest!! I'm a first time leaser. I walked in the dealer knowing what I wanted and I walked out with exactly that. Shane is the coolest. He was honest and kept I'm a first time leaser. I walked in the dealer knowing what I wanted and I walked out with exactly that. Shane is the coolest. He was honest and kept it straight with me. I heard about him through a friend and I can tell you... they definitely steered me in the right direction. Looking forward to maintaining this relationship. More

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professional staff Staff was courteous and professional. During negotiations they explained available offers,financing in a clear concise manner. They provide a comfort Staff was courteous and professional. During negotiations they explained available offers,financing in a clear concise manner. They provide a comfortable relat kinship for the give a and take of negotiations. More

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Effortless car buying experience. I spoke with Shane and informed him of the type of car I was looking for. Everything including paper, financing and turning over the vehicle was don I spoke with Shane and informed him of the type of car I was looking for. Everything including paper, financing and turning over the vehicle was done in less than 3 hours instead of 5-6 to hours as in the past with other dealers. Shane was honest, friendly, to the point and appreciated. I would highly recommend him to family and friends for a great car buying experience. More

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Truly Exceptional Thank you, Shane Dufner, for making my experience at Treasure Coast Toyota the best possible. You go above and beyond and are very professional and co Thank you, Shane Dufner, for making my experience at Treasure Coast Toyota the best possible. You go above and beyond and are very professional and courteous. More

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