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Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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5.0
25 Reviews
5.0

25 Reviews

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25 Reviews of Sergio Leyva

June 21, 2025

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Employee Rating

Sergio does an outstanding job every time, I’ve had him for a couple of times now and he is always really helpful & has great customer service !! More

by Jackie
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Recommend Dealer
Yes
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Jun 21, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 21, 2025

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Employee Rating

Dealership is very welcoming and helpful. I life how I was helped out efficiently and getting updated information. More

by Dulce Camarillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marin, Antonio Holmes

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Jun 22, 2025

Norm Reeves Toyota Dallas responded

Ducle, thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 20, 2025

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Honest assessment of the issues found during maintenance check and reasonable prices for the fixes More

by ssage21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Topping, Alex Marin, Maria Lopez

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Jun 20, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 18, 2025

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Overall, great experience! Sergio was very nice and super helpful. I was able to get in and out without any issues and the customer service was amazing! More

by Miriam De Leon
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 19, 2025

Norm Reeves Toyota Dallas responded

Miriam, we're delighted to hear that Sergio and the team at Norm Reeves Toyota Dallas provided you with an amazing experience. Thank you for sharing your feedback!

June 12, 2025

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I didn’t have an appointment and he accommodated my vehicle to get a past due oil change. Very courteous and helpful. More

by elizabethlopezma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 10, 2025

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Sergio really helped me a lot today when I took my vehicle. He provided me with the information I needed to know and have a better understanding of what my vehicle needed. Thanks a lot! More

by Emilyortiz2205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. -LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 09, 2025

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Was very professional did a great job took care of all my concerns. Love that he did not have an attitude when I was bringing up some concerned about my vehicle More

by cristy93gamon
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Recommend Dealer
Yes
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Jun 09, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 08, 2025

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Sergio was very helpful. He answered all my questions. Great customer service. Keep it up! More

by luisa.villavicencio
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 08, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 07, 2025

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sergio was very good at explaining everything and very nice definitely will recommend him to others i will be comming back ! More

by Corrina Espinosa
Recommend Dealer
Yes
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Jun 07, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 07, 2025

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Employee Rating

La verdad siempre recibo un buen servicio con este mucho me siento muy cómodo con el More

by diegolopezz575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 08, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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