Sergio Leyva

Shelly is an outstanding professional! She consistently goes above and beyond to ensure we receive top-notch service. Her honesty and reliability are exactly why I keep coming back. I alwa She consistently goes above and beyond to ensure we receive top-notch service. Her honesty and reliability are exactly why I keep coming back. I always feel confident knowing my car is in her capable hands. More

by Adela Cortez Verified Customer Verified Customer

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Didn't get a straight answer on the lift gate problem. Was told it could be 1 of 2 issues. It's a 50/50 issue. It's either the ECU? or the lift gate shocks. For $2500 they can fix both. Was told it could be 1 of 2 issues. It's a 50/50 issue. It's either the ECU? or the lift gate shocks. For $2500 they can fix both. More

by mary.mccorgary Verified Customer Verified Customer

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Very awesome great service they treat very friendly, I really recommend it to everyone, keep it up with the great actitud really recommend it to everyone, keep it up with the great actitud More

by cristianidelosreyes Verified Customer Verified Customer

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Sergio was very attentive from the moment we arrived at Toyota. He quickly proceeded to check my car and kept me informed throughout the entire process. At the end, I had trouble picking up my car on time, Toyota. He quickly proceeded to check my car and kept me informed throughout the entire process. At the end, I had trouble picking up my car on time, and he even offered to drop off my keys. Sergio is a star employee! More

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I am very pleased. I was educated on what’s going on with my car and what to do to prolong the life of my car. Thanks so much. I was educated on what’s going on with my car and what to do to prolong the life of my car. Thanks so much. More

by Glonwo75 Verified Customer Verified Customer

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Service was pretty clear, communication on timing was clear and at the end I was presented with what services needed to occur. No overselling on things that did not need to happen - appreciated that as w clear and at the end I was presented with what services needed to occur. No overselling on things that did not need to happen - appreciated that as well. More

by noebar15 Verified Customer Verified Customer

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The service time is always long. I trust the service but 2 hours for an oil change is crazy I trust the service but 2 hours for an oil change is crazy More

by riscojerika Verified Customer Verified Customer

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I had awesome experience with the maintenance team at Norm Reeves Toyota of Dallas and Sergio Leyva.From the moment I pulled in, they were professional,Friendly,honest,about what my car needed.They expla Norm Reeves Toyota of Dallas and Sergio Leyva.From the moment I pulled in, they were professional,Friendly,honest,about what my car needed.They explained everything clearly,gave me a fair price,and got my work done quickly, My car is running smoother than ever,and I really appreciate the care and attention,the put into the service. It's hard to find a dealership that you can trust,but the guys have earned my confidence Highly recommend! More

by Orodna Verified Customer Verified Customer

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Quick and great service! The video with the update on my car is new and was very helpful and informative. The video with the update on my car is new and was very helpful and informative. More

by Jon Verified Customer Verified Customer

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Carlos always gives great service from start to finish , shoutout to Sergio for jumping in and getting me checked in as Carlos was with another customer m. Thank you both ! shoutout to Sergio for jumping in and getting me checked in as Carlos was with another customer m. Thank you both ! More

by Dos14 Verified Customer Verified Customer

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