Sergio Barron
Sergio Barron at Toyota of North Austin

Sergio Barron

Service Advisor

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

Contact Me
4.3
44 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

English English

4.3

44 Reviews

Write a Review

44 Reviews of Sergio Barron

June 23, 2025

Dealership Rating
Employee Rating

Excellent Service, look for Sergio B. during your maintenance. He is awesome advisor, very knowledged More

by William.renerodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2025

Dealership Rating
Employee Rating

“The coolant was replaced by Toyota services, but the radiator cap was not tightened. As a result, the coolant was spilled all over the engine. I made a complaint and did not get a response from them for More

by Loi_1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Bergfield , Josie Easter

Jun 20, 2025

Toyota of North Austin responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. joserodriguez@toyotaofnorthaustin.com Angel Rodriguez, Service Manager

Jun 24, 2025

Loi_1998 responded

Hi Angel, Thank you for your response. 1. I would like to have the coolant replaced again - the one I filled up was different than from Toyota. 2. Clean the engine 3. Check the services I requested on the same day to make sure they meet the standard - 5 total.

June 07, 2025

Dealership Rating
Employee Rating

Quick and efficient. Very easy to get done.. Glad I chose Toyota of North Austin More

by Budndoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Toyota of North Austin responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 01, 2025

Dealership Rating
Employee Rating

The worst experience I have dealt with, service department dropped the ball and lack customer support. Dropped off my car Friday after I was told prior they could resolve the issues same day. State More

by bmyrhang1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Calamore, Omar Aparicio, Sat Amor , Phillip Weisbly

Jun 03, 2025

Toyota of North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

May 24, 2025

Dealership Rating
Employee Rating

Former associates that were previously handling our vehicles were great! However, we started noticing different behaviors as of a few years back (2-3). 1. We were offered a discount by the service rep More

by rrod8a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 28, 2025

Toyota of North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into the details of your last visits, but unfortunately, we’re unable to locate your information based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

May 16, 2025

Dealership Rating
Employee Rating

Always doing good jobs. I like when Jared Svc Advisor said I got you covered. I don’t have to repeatedly say the car repairs needed n parts were ordered already. I am. tru More

by mahalkitadiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Omar Aparicio, Sat Amor , Jared

May 19, 2025

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 11, 2025

Dealership Rating
Employee Rating

Excelente lugar Excelente servicio te tratan muy bien la atención al cliente es muy buena More

by Orlando santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Toyota of North Austin responded

Hola Orlando, ¡nos alegra mucho haberte brindado una experiencia tan positiva! No dudes en contactarnos si hay algo más que podamos hacer por ti.

April 30, 2025

Dealership Rating
Employee Rating

Was helped right away by staff and they were able to do the update on my car without issue. They don’t have a reliable transportation service so I ended up having to uber to work to get there on time and I More

by Mbort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Toyota of North Austin responded

Thank you for your feedback, I'm sorry there was a lack of communication during your appointment, but I'm happy to hear our staff was able to assist you. If you still need assistance, please don't hesitate to reach out me directly. Josie Easter, Service Customer jeaster@toyotaofnorthaustin.com

April 28, 2025

Dealership Rating
Employee Rating

Actually, my dealing with car dealerships at this location began around 1977, bought 2 Oldsmobiles from Charles Maund, several Toyotas from Doug Maund. Still use new dealership, Town North Toyota fo More

by Uvalde County
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Charles and Doug here at Toyota of North Austin! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2025

Dealership Rating
Employee Rating

Excelente customer service, pretty good, will recommend, got my second car there, good stuff. Wonderful More

by tuliogar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Toyota of North Austin responded

Hello Tuliogar, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...

Dealership Inventory (498 Vehicles)

used 2023 Ford Explorer car, priced at $33,326
2023 Ford Explorer
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2015 Chevrolet Camaro car, priced at $30,960
2015 Chevrolet Camaro
used
Summit White exterior
Automatic
Rear-wheel Drive
used 2023 Toyota Tacoma car, priced at $39,487
2023 Toyota Tacoma
used
Lunar Rock exterior
Automatic
Four-wheel Drive
used 2025 Toyota RAV4 car, priced at $37,952
2025 Toyota RAV4
used
Wind Chill Pearl exterior
Automatic
Front-wheel Drive
used 2019 Toyota Tacoma car, priced at $24,401
2019 Toyota Tacoma
used
Magnetic Gray Metallic exterior
Automatic
Rear-wheel Drive
used 2024 Toyota Tacoma car, priced at $37,444
2024 Toyota Tacoma
used
Ice exterior
Automatic
Four-wheel Drive