Sergey Yu

This is dealership is A+++! It’s clean, inviting and accommodating to all entering the facility. Hot sandwiches available on order, complementary hot coffee with your favorite f It’s clean, inviting and accommodating to all entering the facility. Hot sandwiches available on order, complementary hot coffee with your favorite flavored creamer and cold water. To top it off, everyone is so attentive a kind. What more could you ask for? More

by DIONNE.ROWESOBERS0 Verified Customer Verified Customer

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We found what we wanted online. Used the chat and were answered immediately with a call from Sergey and made an an appointment for 1 1/2 hours later same day.. When we arrived and h Used the chat and were answered immediately with a call from Sergey and made an an appointment for 1 1/2 hours later same day.. When we arrived and he was still busy, he walked us to another salesman. Our experience was a very pleasant one. More

by PLUNZ Verified Customer Verified Customer

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They did not tell me the car had 421 miles on it. I didn’t realize it until I took it home. The other car I looked at same same make a model at 14 miles on it so I think that was a little shady on th I didn’t realize it until I took it home. The other car I looked at same same make a model at 14 miles on it so I think that was a little shady on their part More

by pacoppo Verified Customer Verified Customer

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Very professional business. We were treated very nice.I cant say enough about Matt in finance department. Very nice and personal and worked with us. We were treated very nice.I cant say enough about Matt in finance department. Very nice and personal and worked with us. More

by Redprissy Verified Customer Verified Customer

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Sergey and Patrick were amazing. Very helpful and stayed late to get the deal dinner. Very helpful and stayed late to get the deal dinner. More

by VIPERMAN1020 Verified Customer Verified Customer

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Sales was exceptional, Finance was a breeze Dealership excellent. recommend if looking go to them excellent. recommend if looking go to them More

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Did not detail the car Did not take time to show operation of car 🙃 that operation of car 🙃 that More

by 228JOANN Verified Customer Verified Customer

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Wonderful… Goes the extra mile…makes it happen! Long time returning customer… I feel appreciated and part of the Hyundai Family!! Long time returning customer… I feel appreciated and part of the Hyundai Family!! More

by rupprl Verified Customer Verified Customer

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Sergey, was very helpful and his wife they listen to my needs what I was looking for and in a few days, he called back and told me about the vehicle that I was looking for very happy with the results. needs what I was looking for and in a few days, he called back and told me about the vehicle that I was looking for very happy with the results. More

by ANGELICAMERO1 Verified Customer Verified Customer

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Beautiful, Clean, and Modern; showroom, office space, and service waiting area. Huge selection of vehicles to choose from. (Was taken to second lot to see full selection of choices). Sergy and his pricing service waiting area. Huge selection of vehicles to choose from. (Was taken to second lot to see full selection of choices). Sergy and his pricing “games”….starting out with the sale price being $46k after my trade-in (blue book $16k I believe my husband said). Sticker on car was likev$41k I think? When my husband said no deal, Sergy said “how about we make this 4 a 1? Of course we knew that was impossible. So, he changed to $27k and said, “sign here and I’ll see what I can do?….he refused and walked out. Some “corporate guy” walks up introduces himself and said, he just happened to be visiting the dealership and what would it take for a deal. That made it worse and we left when Sergy returned. I loved the car 110%. As I shared with Sergy, we left to grab a bite. We get out in in the parking lot and what was double parked But, a Hyundai Tucson Limited. We actually got the guys attention and asked him some questions about it. He’d had it over a year and was really pleased with it. I told my husband that was a sign That we call Godwink’s” I text Sergy to let him know that we were coming back and if he could do the 27K that we might have a deal. (We get there and he immediately mentions these 2 ladies who were in his office upon our initial arrival, he says “yeah I just got off the phone with those ladies ahead of you and they are coming back to get a Tucson…I freaked out and said, not the one I test drove!!” He says, no it was a different one”….what was the point in that head game?!) We get bin the office and he says, there is no possible way that he could sell the car for $27,000 and that he did not say that he could when he wanted my husband to sign the paper earlier. He was denying what he said and showed us the earlier paper. My husband wanted more for my trade-in etc. Sergy wrote on the paper making it look like we got more. My husband was fed up and wanting to leave a second time. We had looked online at other Hyundai dealerships and how far of a drive and their inventory while eating. He was sold on the car, he just didn’t want to deal with Sergy. Sergy knew we were paying cash. He NEVER went to the sales manager a single time about lowering (as every other car I’ve ever bought). My husband was fed up with the games and ready to walk but, I didn’t move, I wanted that exact car and then. So, we agreed to the highway robbery and only imagined what a chunk of money would go to him. His wife worked with him, saying they worked 14 days straight and asked my husband for ideas of where to take her (they were supposedly new to the area). He made suggestions.(Well Sergy forgot to give me my second key that night and said to come by the next day to get it. (Hmmm, what happened to a day off with his wife)?? I feel like we paid way too much at $43,000, With all the fees and stuff, It’s like I got zero for my trade-in that was in excellent condition. I was the only driver 99.9% of the time and it was well maintained, etc. inside looked brand new. Had a 2 month old battery and almost all new tires, 1 was 2 weeks old. We were just ready for something different. So,while we waited for Rocky (who was the only pleasant part of this massive purchase). Sergy was gloating about selling more cars than anyone that month. He literally pulled up the spreadsheet and how many he sold, and pointing out all the Tucsons. He mentioned an end of month drawing split$2k 4 ways and he was one of them.Really??? I can only imagine the commission he made on us. Last couple things before praising Rocky. We waited for them to detail it. It was dark and almost closing time. I guess they use the same dirty rags all day and night. We got in to drive home and when headlights shined on the windshield it was a slimy streaky mess, that I had to drive home with. Next morning he texts asking if I had Facebook and could he friend request me. Few letters left. Car & Rocky 5⭐️ More

by MRS.SCHU218 Verified Customer Verified Customer

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