Serena Gilliard

They gave me a good deal. Rodney, Serena and Michael bent over backwards to help me and care about my needs. Very customer focused. Rodney, Serena and Michael bent over backwards to help me and care about my needs. Very customer focused. More

by swaddell51 Verified Customer Verified Customer

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Great service and me and my wife got a new car instead of a pre owned. a pre owned. More

by JOE.ELLIS30 Verified Customer Verified Customer

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Not a great experience. Was unsuccessful in getting a deal done that I was talked into that I didn’t ask for nor was not the reason for my initial visit. Was unsuccessful in getting a deal done that I was talked into that I didn’t ask for nor was not the reason for my initial visit. More

by kurtrell.chrisswilliams Verified Customer Verified Customer

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Chris and Serena did a great job helping us buy our Ram. Chris handled everything before we got there! Serena took over when the finance guy took longer that usual and she she jumped in to get our paperwork Chris handled everything before we got there! Serena took over when the finance guy took longer that usual and she she jumped in to get our paperwork done. We really appreciated the extra effort from both of them! More

by kcgriffin Verified Customer Verified Customer

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Jeep was advertised for $30,900. Decided to buy Jeep after test drive and offered to buy vehicle for advertised price. Finance raised price to $34,900 and added an additional $3000 Decided to buy Jeep after test drive and offered to buy vehicle for advertised price. Finance raised price to $34,900 and added an additional $3000 in “reconditioning” fees. New price was $42,000. Staff tried to explain that they weren’t being deceptive, but changing the price at the last minute is very dishonest. We drove 1.5 hours to test drive and my son loved the vehicle. The whole car buying process took almost 8 hours. I was frustrated and not thinking clearly by the end and just wanted to make my son happy. I ended up trading my truck in and buying the Jeep for my son and another car for my daughter. Worst car buying experience ever. I feel like I fell for the scam. Would never recommend Frisco Dodge to anyone. More

by benpratt Verified Customer Verified Customer

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Jonathan was professional, personable, and understanding of my needs. I really appreciated working with him. of my needs. I really appreciated working with him. More

by ryanlambo21 Verified Customer Verified Customer

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The staff was amazing super friendly and got me taken care of in no time! care of in no time! More

by JABYZARATE Verified Customer Verified Customer

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Everyone involved was so helpfull and communication was great. Lyon went over and beyond to help me purchase a used vehicle although my credit wasn't perfect Lyon and everyone else involved treated me like great. Lyon went over and beyond to help me purchase a used vehicle although my credit wasn't perfect Lyon and everyone else involved treated me like I had 850 score. Serena worked so hard trying to get me financed so kudos to her. Chris did a fantastic job doing all the final paperwork, he was very knowledgeable. Thanks to my team for a great experience. I will recommend FCDJ to everyone and I will definitely buy from them again. More

by tnkvick Verified Customer Verified Customer

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I went in just look and when I found the jeep I wanted I thought I couldn’t make a deal. Well I was wrong. The manager and the sales person help me to get to a number and was able to make a deal. Great expe thought I couldn’t make a deal. Well I was wrong. The manager and the sales person help me to get to a number and was able to make a deal. Great experience. More

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I didn’t think they could make the deal but did It awesome I couldn’t believe it awesome I couldn’t believe it More

by cd.brian57 Verified Customer Verified Customer

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