Serena Gilliard
Serena Gilliard at Frisco Chrysler Dodge Jeep Ram

Serena Gilliard

New Car Director

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.6
59 Reviews
4.6

59 Reviews

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59 Reviews of Serena Gilliard

September 22, 2025

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Employee Rating

I had to wait for multiple hours just to see numbers on paper. I told the salesman that I was on the way to sign and get the car gassed up/cleaned. I saw it in the wash bag when I arrived but somehow the c More

by lewisinglis
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Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Joshua Williams

September 22, 2025

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Employee Rating

Johnathan was awesome. Very helpful in my purchase of the Daytona. Took the time to pull out several different cars. We test drove 3 different cars same day. Knowledgeable More

by 68stewy
Recommend Dealer
Yes

September 22, 2025

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Everyone was AMAZING! helped me find the vehicle i wanted and the deal i wanted! More

by EMILY.ORTIZZ718
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Recommend Dealer
Yes
Sep 22, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that you found the vehicle and deal you wanted. Happy driving from everyone here at Frisco Chrysler Dodge Jeep Ram.

September 20, 2025

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Roderick Lilly did a great job of assisting me with this purchase! I’m very grateful for his efforts More

by c.amajoyi
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Roderick Lilly, Isaiah Hinton

Sep 20, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear about your positive experience with our team at Frisco Chrysler Dodge Jeep Ram. We appreciate your kind words and are glad we could assist you with your purchase.

September 18, 2025

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Employee Rating

Very friendly people and atmosphere. Made you feel at home.manager was great too will recommend this dealership More

by georgeripper
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Recommend Dealer
Yes
Sep 18, 2025

Frisco Chrysler Dodge Jeep Ram responded

Great to hear you felt at home with us at Frisco Chrysler Dodge Jeep Ram. Thank you for recommending our dealership!

September 18, 2025

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Serena was great! She was friendly, no nonsense, funny and helpful all at the same time. I am so pleased our paths crossed. What a gem in the car sales business. More

by Bisbus
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 17, 2025

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Excellent Customer Service and Knowledgeable of the vehicle from the Sales Representative, Christian. Thank you More

by Quinton A. Lewis
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Service Communication
Recommend Dealer
Yes

September 16, 2025

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Employee Rating

The work that was completed was done very well. Had a few issues with the paint. Ding marks and scratches. Scheduled for another day to complete the rest. More

by 68stewy
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhonda Shary

September 16, 2025

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Employee Rating

The Frisco sales and management team are very good. Johnathan, Serena, and Virgil worked together with me to get a decent payment. I was very pleased with them. More

by 68stewy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Shelton, Virgil Owens

Sep 16, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that our team provided you with a good experience and helped find a payment plan that works for you. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

September 14, 2025

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Employee Rating

Derrick provided great customer service and communication. Will be back for future services. Highly recommend. More

by pozenne
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Johnson

Sep 15, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thanks for recommending us. Our team looks forward to assisting you again at Frisco Chrysler Dodge Jeep Ram.

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