Sean Bradford | Page 5

We purchased a car end of February from Georgia because we use to live in FL and purchased all my last 4 Acuras from them. We drove half way to pick it up. It’s been 4 months, and I still do not have a reg we use to live in FL and purchased all my last 4 Acuras from them. We drove half way to pick it up. It’s been 4 months, and I still do not have a registration for the car. My license was suspended. NO ONE in the dealer can give you the right information. Starting from the sales person Michael Dougan, to sales manager to finance personal; Sean Bradford, George … no one. Customer service has been so dissatisfying and disappointing. The whole process has been beyond frustrating, and the fact that no one is willing to help makes it even worse. I had to contact Acura corporate to get help, because the dealer IS RESPONSIBLE FOR THE FIRST CAR REGISTRATION, yet this dealer has decided to ignore the situation. You can’t even talk to a manager who will apologize or listen to your concerns. Still dealing with this situation. More

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All around great experience with this dealership! The facility itself was exceptional. Well maintained, beautiful and with a fantastic waiting area which we had zero problem hanging out in. I purch The facility itself was exceptional. Well maintained, beautiful and with a fantastic waiting area which we had zero problem hanging out in. I purchased a pre-owned non Acura vehicle but they treated us as if we purchased a brand new Acura. The entire staff was courteous, friendly and polite with smiles throughout. Specifically, General Sales Manager Dino Liebro was a no B.S. business man. He was a true professional and made negotiating terms absolutely painless. We felt that he was conscious and respectful of our time and was able to move us forward without delay or cliche salesmen games. A+ Specifically, in finance, Business Manger Sean Bradford. Sean was able to secure us a fair rate, moved at a pace that was also in the best interest of time and was a joy to chat with! We traded stories about MMA and there were moments that I felt as if I was talking to an old buddy and not just some finance guy that I met an hour prior. Needless to say, Sean was awesome! A+ Specifically, our salesman Wen Lee Hung was the star of the show! Wen comes out and hits you with an energy and enthusiasm that you’re not quite sure is authentic but you will quickly learn that he is every bit of that and it is completely genuine. As mentioned, I bought an off brand vehicle but that made zero difference to Wen. He was knowledgeable and engaging and I didn’t once feel like I was getting sold a bill of goods or pressured into purchasing. He literally made the entire experience a pleasure for my wife and I with his wittiness and charm. He was extremely interesting to talk to during the down times with stories about his life, the languages he speaks, his time as an TV actor and his mastery of the nunchucks! Wen went above and beyond and his professionalism was top notch. To the readers of this review, I would suggest asking for Wen’s services from the start. He is a lot of fun and you will not be disappointed. A++ We had a rough story walking into this dealership. We drove over to the East Coast from SW Florida to pick up a different vehicle but were completely bamboozled, manipulated and downright lied to by a dealership with zero business integrity. By the time we left Acura, it was almost forgotten about. Thank you to all who were involved with this transaction and to the owners/senior management of Acura of Pembroke Pines, I can assure you that you have a dealership and staff that you can be proud of. Overly satisfied customers, Hayes and Kim Browne More

by hayesbrowne Verified Customer Verified Customer

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Had a great experience working with Kramer leasing our RDX. We have been doing business at this dealership for 10 years we're satisfied with the service. RDX. We have been doing business at this dealership for 10 years we're satisfied with the service. More

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Thank you Joe Urteaga for a great experience. I’m going to send everyone I know to Acura of Pembroke Pines. I’m going to send everyone I know to Acura of Pembroke Pines. More

by WISEGEISE Verified Customer Verified Customer

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Thank to everyone for helping us to get a car for my grandson thank you again grandson thank you again More

by SHARONBLAKE27 Verified Customer Verified Customer

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Incredible service, honest team, smooth process—love my new electric ZDX! Highly recommend Acura Pembroke Pines new electric ZDX! Highly recommend Acura Pembroke Pines More

by EMAVILA022 Verified Customer Verified Customer

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I received Excellent customer service. The best dealership in town! They provided Efficient and affordable services. The best dealership in town! They provided Efficient and affordable services. More

by miami nurse Verified Customer Verified Customer

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The management and staff at Acura Pembroke Pines were nothing short of amazing. Love them!! nothing short of amazing. Love them!! More

by styleismyforte1 Verified Customer Verified Customer

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Exclent atencion super atentos y con buena disposición. Un poco larga la espera pero valio la pena Un poco larga la espera pero valio la pena More

by jamf1991 Verified Customer Verified Customer

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The staff was very professional and knowledgeable from sales to finance and to the cleaning of the vehicle staff sales to finance and to the cleaning of the vehicle staff More

by ABDELYODA Verified Customer Verified Customer

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