Scott Ticker | Page 46

Poor - Worst Service Ever! Where's my car?!? Broke on Day 1 I bought a used car from you guys on Friday, 3 days ago. Paid cash. Proof of insurance and to drive off the lot. I drove it home...up to Westin where I bought a used car from you guys on Friday, 3 days ago. Paid cash. Proof of insurance and to drive off the lot. I drove it home...up to Westin where it died in my driveway. My daughter texted the sales guy...Ryan to let him know. Ryan said that the mechanic that had put gas in the car and washed it had left a jumper box in the trunk and wanted it back. So I had to drive back to you guys. The mechanis was there and was eager to get the jumper box back...but didnot want thecar keys or help me out with the dead battery. He told me to go talk to the boss man andso I did. The guythat took my money about an hour earlierwas there and didn't even acknowlegdge mw. He saw me. But hey...I guess he had gotten his money and had no more intrest in me.. Anyway...the boss guy said he would have the mechanics take a look and get me a battery that works. So we agreed on leaving it overnight, thank the lord, and they would drop a new battery in it on Saturday. No call on Saturday, no call on Sunday, no call today Monday. My daughterhas been texting or talking to Ryan and now they are saying maybe Tuesday. Are you kidding me?!?! To put a battery in?!?! I am the one that boufht the car...I am the one that is listed at primerary telephone number, email. What is going on?!? I wish I could give youguys a zero...but the ""awesome" app won't allow me. Kinda wish I could get my car and never come back again. I'll be letting my friends, neighbors and families know thattheyshould watch out for you guys. Biggest Acura dealership ever! Stay clear. Can someone get this taken care of pkease, let the employees know that I am not happy and get that car running, please. BTW...thw steering is messed up on the car, as well. Once you get it out on the open road....yikes. Swerving all over the place...hopefully it wont cause my daughter to drive off into a canal some day. Thanks and enjoy the rest of your day. More

by SEANENG Verified Customer Verified Customer

Report | Print

2017 Acura Good experience overall. I would recommend dealership to family and friends. We were treated well and Joe Urteaga was very helpful and made sure we ha Good experience overall. I would recommend dealership to family and friends. We were treated well and Joe Urteaga was very helpful and made sure we had an outstanding experience with the delivery of our vehicle. More

by ILKADANIA Verified Customer Verified Customer

Report | Print

Top Notch Experience We had a seamless & most pleasant experience working with Ryan in Sales, Scott in Management and Doug in Finance. All three were friendly, efficient, We had a seamless & most pleasant experience working with Ryan in Sales, Scott in Management and Doug in Finance. All three were friendly, efficient, and provided personable customer care. Will recommend all three to anyone interested in an Acura! More

by BR Verified Customer Verified Customer

Report | Print

Great service Jordan was great and was able to get me on the road in time for a meeting. Scott in sales is the greatest person to work with. He is outstanding Jordan was great and was able to get me on the road in time for a meeting. Scott in sales is the greatest person to work with. He is outstanding and the only reason we keep coming back when it’s time to buy. More

by fyoyo Verified Customer Verified Customer

Report | Print

Jean was great - did take a it long to get to finance Sean and Scott were great but took to long to get to finance. i was at the dealer for 4 hours. really need to get out in under 2 hours. Sean and Scott were great but took to long to get to finance. i was at the dealer for 4 hours. really need to get out in under 2 hours. More

by mike.galovich Verified Customer Verified Customer

Report | Print

Always a pleasure Love the service in the showroom as well as the service department. Annia Devereaux my favorite sales person. Scott Ticker is also very helpful. The Love the service in the showroom as well as the service department. Annia Devereaux my favorite sales person. Scott Ticker is also very helpful. The service at this dealer is excellent More

by RXCAPE Verified Customer Verified Customer

Report | Print

Excellent Professionals I am 76 yrs. old and I have bought many cars. I found Acura of Pembroke Pines to be exceptional. Everyone I dealt with was friendly, efficient and p I am 76 yrs. old and I have bought many cars. I found Acura of Pembroke Pines to be exceptional. Everyone I dealt with was friendly, efficient and professional. I would not hesitate to recommend them to everyone. They certainly did everything possible to earn my business and I am very pleased with all aspects of my experience. Even after I drove off, they continue to provide excellent service with everything I need. More

by JOE ROSADO Verified Customer Verified Customer

Report | Print

Trading in The guys at the store were very nice and welcoming. They were able to answer all my questions and worked with me to get a great price. The guys at the store were very nice and welcoming. They were able to answer all my questions and worked with me to get a great price. More

by dtabraue Verified Customer Verified Customer

Report | Print

Great dealership The team at this dealership was truly excellent! The support that I received was wonderful, fast, and accommodating. Appreciate their help. I would hi The team at this dealership was truly excellent! The support that I received was wonderful, fast, and accommodating. Appreciate their help. I would highly recommend them. More

by hid38d2 Verified Customer Verified Customer

Report | Print

Great service Marco was super friendly and helpful. He told when the car would be ready and it was. There were also coupons that they honor for service. Marco was super friendly and helpful. He told when the car would be ready and it was. There were also coupons that they honor for service. More

by is0116 Verified Customer Verified Customer

Report | Print