Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
328 Reviews
4.5

328 Reviews

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328 Reviews of Scott Holtz

August 21, 2025

Dealership Rating
Employee Rating

Had written an earlier review mentioning an issue charging (unable to charge after the appointment). I wrote that review only after talking to the service department. However, on trying some experime More

by Sridhar
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Quality Chevrolet responded

Thank you for your thoughtful update! I'm glad to hear that the issue was with your charging cord and that everything is now working well. It's great to know that our team reached out to you; we always strive to provide excellent support at Quality Chevrolet Escondido. If you have any more questions or need assistance in the future, please don't hesitate to get in touch. We appreciate your understanding and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 21, 2025

Dealership Rating
Employee Rating

Needed an oil change and tire rotation. The work has been done here for over 30 years on three vehicles. Always courteous and pretty quick. Great job. More

by no-reply-7qhbk8dsu6ra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Quality Chevrolet responded

Thank you for your feedback! I am glad to hear you've been a loyal customer at Quality Chevrolet Escondido for over 30 years. It's great to know that you appreciate our courteous service and efficient work. We look forward to seeing you again for your future maintenance needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 20, 2025

Dealership Rating
Employee Rating

I will not take the time to write a review, so please don make me. More

by rooneyconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Quality Chevrolet responded

Thank you for your rating! We appreciate your engagement with Quality Chevrolet Escondido and hope you had a positive experience. If you have any feedback or need assistance, feel free to reach out. We look forward to serving you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 15, 2025

Dealership Rating
Employee Rating

They feel like family and help out a lot, very kind and JR Eddie were helpful More

by VARGASA05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Junior Bernal , Eddie

Aug 15, 2025

Quality Chevrolet responded

Thank you for your wonderful review! We greatly appreciate your kind words about Quality Chevrolet Escondido and our team, including JR and Eddie. It's our goal to make you feel like family and provide the best assistance possible. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 15, 2025

Dealership Rating
Employee Rating

Service advisor Josh is terrific. Professional service. Worked with my schedule to make sure my car was fixed right and ready when I needed it. More

by cbsmith92056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh

Aug 15, 2025

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with our service advisor, Josh. Providing professional service and ensuring our customers' needs are what we always strive for at Quality Chevrolet Escondido. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 13, 2025

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Employee Rating

They charge for services they don’t complete. Double check your bill and makes sure they have completed. More

by jebartkowski85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 14, 2025

Quality Chevrolet responded

Thank you for your feedback. I understand your concerns about the services charged at Quality Chevrolet Escondido. I appreciate your input and encourage you to contact me directly so I can address this matter further. Your experience is important to us, and we strive to meet our customers' expectations. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 11, 2025

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Employee Rating

Love Quality Chevy they rock and so happy I bought my truck there and will buy cars there in the future More

by tadmiller61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Quality Chevrolet responded

Thank you for your review, Tad! I am glad that you love Quality Chevrolet Escondido and that you're happy with your truck purchase. We look forward to assisting you with your future car buying needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 09, 2025

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Certainly — here’s a more polished and professional version of your message while still conveying your frustration clearly: ⸻ I own a 2024 Silverado and have now taken it in for service twice due More

by arredondoe70x7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maria Espinoza and service director

Aug 11, 2025

Quality Chevrolet responded

Thank you for sharing your concerns with us. I understand how frustrating it can be when your 2024 Silverado doesn't perform as expected, especially after bringing it in for service twice. I appreciate your loyalty to GMC over the years, and it's clear that you have invested significant time in addressing this issue. At Quality Chevrolet Escondido, we prioritize customer satisfaction and take such feedback seriously. I encourage you to reach out to me directly so I can address your concerns more thoroughly. Your experience matters to us, and we hope to restore your confidence in GMC. Thank you for your patience, and we look forward to hearing from you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 08, 2025

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Employee Rating

Best team in all Dan Diego County! ! Always going the extra mile to help the customer's needs! Thank you Alex!! More

by rtorres98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Quality Chevrolet responded

Thank you for your feedback! I appreciate your recognition of our team's effort to go the extra mile for our customers at Quality Chevrolet Escondido. It's great to hear that Alex made your experience so positive. We look forward to assisting you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 08, 2025

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I am really grateful with the great work that you guys have provided with these years that I have been with you guys More

by baezajanet77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Quality Chevrolet responded

Thank you, Janet! I appreciate your loyalty and am glad to hear that you’ve had a positive experience with us at Quality Chevrolet Escondido over the years. We look forward to serving you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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