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216 Reviews of Scott Disalvo
February 08, 2024
Scott have been patience and work with me lately cuz he knows i have been driving alot of trips back and forth lately.. told him I feel like my F150 is Lemon.. sigh.. he try his best to work with me to fix knows i have been driving alot of trips back and forth lately.. told him I feel like my F150 is Lemon.. sigh.. he try his best to work with me to fix the problems on my truck.. More
by SNOOPYCOLA
Verified Customer
February 04, 2024
Couldn’t be more happy with this experience. Our salesman Sayed was great. Also enjoined the time spent with Kristi in finance. Scott from service was also great. Seamless and quick process. Our salesman Sayed was great. Also enjoined the time spent with Kristi in finance. Scott from service was also great. Seamless and quick process. More
by DAVE.NORTHCUTT
Other Employees Tagged: Rick Biles, Sayed Hassan, Kristi Stewart
February 02, 2024
Gave them paper work of having a ford warranty and a entegrity insurance policy and was told that I did not entegrity insurance policy and was told that I did not More
by HAROLD.WAGNER6366
Other Employees Tagged: Jerry Adams, Taylor Landry
January 26, 2024
I'm not sure who Fred Rogers is. My sales guy, Austin Weeks, needs to work on customer service skills. He called to tell me my vehicle was ready the evening before and he was too b My sales guy, Austin Weeks, needs to work on customer service skills. He called to tell me my vehicle was ready the evening before and he was too busy to call to let me know. He did not answer me when I asked 3 plus times "what is the recall on my vehicle". He kept guessing what the recall could be, instead of just asking someone. When I came to pick up my vehicle I was sent to the service desk and no one would help me. The ladies were too busy chatting. The sales manager called Austin and it took a while for him to come out from the back. When he finally did, he got my keys and then he told me he couldn't find the crack in my windshield. I pointed it out to him and he said he would have the windshield guy come to my house to fix my windshield. Let's see if this happens. I'm not happy with the customer service at this company. They lost some additional items that was on my keychain. They lost an additional key, bodyplex card, library card and ingles card. More
by LCOX92569
Other Employees Tagged: Jerry Adams, Taylor Landry , Kara Jordan
January 25, 2024
Great dealership! I service my company car there and will buying my new personal vehicle there very soon. 10 out of 10 I service my company car there and will buying my new personal vehicle there very soon. 10 out of 10 More
by Mike P
Other Employees Tagged: Renold Bridgemohan, Jerry Adams, Taylor Landry, Rick Leyva, Brian Syme, Johnny Jackson, Fred Rogers , Rick Biles, Kara Jordan
January 18, 2024
Timely, courteous, professional. Great place to do business, no doubt will strongly consider my next Ford purchase from this dealership. Great place to do business, no doubt will strongly consider my next Ford purchase from this dealership. More
by TBEATTY1957
Other Employees Tagged: Brian Syme
December 22, 2023
Always a good experience. Worked through a problem with service parts. All is well. Will return. Worked through a problem with service parts. All is well. Will return. More
by USTY00
Other Employees Tagged: Brian Syme
December 10, 2023
I love picking up and returning my truck after service. Awesome Great way to save time and frustration Awesome Great way to save time and frustration More
by dstrickland2
Other Employees Tagged: Fred Rogers , Kara Jordan
December 09, 2023
The only reason i brought the car in was for a recall that we called about and the lady said yes there was a recall. I had already stopped using the dealership for service due to issues and price before. that we called about and the lady said yes there was a recall. I had already stopped using the dealership for service due to issues and price before. But I thought I would give you a second chance. Now I will not use this dealership for service any more. They did not call this time and get approval for the replacement of a filter. The service department was asked to check it and they didn't call for approval they just replaced it. I spoke with the service manager who said since we were not asked he would credit it and then changed his mind. I told Brian I would pay whatever bill was in front of me when I got there but if the cabin air filter was on the bill I would not use this dealership any more. When i came to pay the filter was still on the bill and I am a man of my word so because of approx $70.00 your dealership lost my business. We have bought 7 cars from this dealership over the years and done countless service. Pretty sad that you would loose a customer over the mistakes of two service advisors. You have my number and my email I’ll be glad to speak to anyone in management at the dealership. If you are concerned as you say you are about your reputation, Ill hear from someone there if not it will just prove my decision to leave was the right one. More
by JOSHPARKER0
Other Employees Tagged: Brian Syme
Dealership Inventory (376 Vehicles)
2024 Chevrolet Silverado 1500
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
