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Scott Cooper
Scott Cooper at Shottenkirk Chevrolet

Scott Cooper

Service Manager

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

4.9
140 Reviews
4.9

140 Reviews

Write a Review

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140 Reviews of Scott Cooper

April 01, 2026

Dealership Rating
Employee Rating

Seasons are changing, the hotter months are coming up. I don’t want to be on the side of the road this summer with a radiator blown. Of course it’s a good idea to get the cooling system done. The radiator More

by Maurice J Mcfalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson

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Apr 01, 2026

Shottenkirk Chevrolet responded

It’s wonderful to hear our team replaced your Chevrolet’s radiator in a day thanks to available parts and expertise. We’re glad you’ll stay cool on the road this summer. Thank you for rating us so highly. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

March 25, 2026

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Employee Rating

The service was excellent, I am very pleased. I definitely plan to continue using Shottenkirk for service. More

by jmshortcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson

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Mar 25, 2026

Shottenkirk Chevrolet responded

Thank you for sharing your experience with our service team. Scott and our technicians are glad to hear you were pleased with the work on your GMC Acadia, and we look forward to welcoming you back for your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

March 11, 2026

Dealership Rating
Employee Rating

I know I will get excellent service at this dealership. And will continue going there for service. More

by Hedlund8william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Mike Dullard

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Mar 11, 2026

Shottenkirk Chevrolet responded

It’s great to hear you’ll keep bringing your Chevrolet Equinox in for service. Thank you for the five-star rating and for trusting our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

December 17, 2025

Dealership Rating
Employee Rating

Shottenkirk service department is great! They followed up with updates to my Warranty issue and completed the repairs. The service advisor Mike was excellent to work with. More

by Odebolt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Mike Dullard

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Dec 18, 2025

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

December 04, 2025

Dealership Rating
Employee Rating

Service has been great since my purchase of a new 2024 Equinox, and the team has been professional and courteous. More

by tief68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2025

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

November 28, 2025

Dealership Rating
Employee Rating

Everyone was very helpful. My oil change was quick and efficient. The very kind man followed to the car wash (Since had never been there) Everyone was wonderful! It made gettin More

by bmaddison842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Mike Dullard

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Nov 28, 2025

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

November 23, 2025

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Employee Rating

Spectacular service and friendly staff! I appreciate everyone at Shottenkirk Waukee, and the prompt service they always provide! More

by nedward_helle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 23, 2025

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

September 13, 2025

Dealership Rating
Employee Rating

I was greeting as soon as I came in the dealership. They had all my information in the computer. I only waited about 35 minutes to get my oil changed & tire rotation. Come to Shottenkirk in Waukee f More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Mike Dullard

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Sep 14, 2025

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

July 30, 2025

Dealership Rating
Employee Rating

Shottenkirk is a wonderful place to do business because everyone there is very professional & helpful More

by Tony Robinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke, Mike Dullard

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Jul 30, 2025

Shottenkirk Chevrolet responded

Thanks for your feedback on your recent visit to Shottenkirk Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience.

Jul 31, 2025

Tony Robinson responded

Dave is a wonderful person to due business with he makes people feel like family he goes out of his way to make you feel welcome

July 23, 2025

Dealership Rating
Employee Rating

While traveling from out of state, my battery gave out. Almost closing time and they still helped me get back on the road! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 24, 2025

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience, Robert! We sincerely value your business and look forward to your next visit.

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