Scott Boito

What a fantastic MODERN service facility. Great staff all around. Their in-house food service was amazing and beyond expectations. I’m fortunate to have Doug McKee as my service writer - he r Great staff all around. Their in-house food service was amazing and beyond expectations. I’m fortunate to have Doug McKee as my service writer - he researched my previous service visits, made timely recommendations and kept me informed with ever step of my service visit! More

Report | Print

When we arrived to St. Augustine we needed to find a Toyota dealer. We called Beaver and a very friendly person answered the phone. The person ask they could me. I explaine Augustine we needed to find a Toyota dealer. We called Beaver and a very friendly person answered the phone. The person ask they could me. I explained my problem The person said I could bring it in as soon we could. It a short drive time and we arrived we were greeted by Scott who without any problem he took my information and told us to take a seat in the showroom area within about an hour he called me on my cell and told us what was the problem. The work would covered by warranty and he said he would get us in a rental at no cost. By the next morning he called and said our car was ready to be picked up. Never in my 85 year time I have never experienced this kind of service. Makes me want to move to St. Augustine. More

Report | Print

Easy to drop off and nice Area while I waited, kept lip to fate on be work being performed to fate on be work being performed More

Report | Print

They are the best. Service and sales they have treated my wife and I like family. Highly recommend this dealership to everyone I know. Service and sales they have treated my wife and I like family. Highly recommend this dealership to everyone I know. More

Report | Print

Great dealership. Moved to New location so not convenient. Other than that great customer service Moved to New location so not convenient. Other than that great customer service More

Report | Print

In my whole adult life, I have exclusively purchased/driven Toyota and I came here to say that I recently had the WORST service experience that I've ever had at any Toyota dealership in all of purchased/driven Toyota and I came here to say that I recently had the WORST service experience that I've ever had at any Toyota dealership in all of my years. Four and a half hours for a battery change after they broke a part that had nothing to do with the battery, causing my car to fail after driving away. The service director, Scott was incredibly rude, unaccommodating and unapologetic. I was also told by another service staff member that this exact thing had happened several times in the day prior to my own. More

Report | Print

Service was excellent, and completed when promised. The service review was thorough and extremely helpful. The service review was thorough and extremely helpful. More

Report | Print

My recent oil changed turned out to be a disaster. It was supposed to be free! Well the staff screwed up. I will never go back to your dealership again, or recommend you to anyone else. The staff was It was supposed to be free! Well the staff screwed up. I will never go back to your dealership again, or recommend you to anyone else. The staff was incompetent! More

Report | Print

Took my 4Runner and got some new tires, brakes front & rear, cabin filter and new wipers. Ride home was like a new car! rear, cabin filter and new wipers. Ride home was like a new car! More

Report | Print

I am always pleased with this dealership. My family has bought many vehicles from them and the service is always good. I was surprised this time when I walked out to get my car. It was wet fr My family has bought many vehicles from them and the service is always good. I was surprised this time when I walked out to get my car. It was wet from the car wash. I have never received a wet car out of the car wash like it had just been rained on. I pulled a towel out of my car and dried it off while the service people watched and didn’t seem to care. Hopefully at the new location there will be a dryer on the car wash. More

Report | Print