Scott Barrier | Page 60

Work is done right the first time. I always have my Toyota vehicles serviced here, where I bought my vehicle. I know repairs are done right the first time by trusted technicians. I always have my Toyota vehicles serviced here, where I bought my vehicle. I know repairs are done right the first time by trusted technicians. More

by Satisfied customer #13 Verified Customer Verified Customer

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We received excellent service from Metro Toyota May 29-30. My 2011 Prius was making a noise, a grinding sound. Turns out to be rear wheel bearings, both the right and left. I appreciate the same day service; My 2011 Prius was making a noise, a grinding sound. Turns out to be rear wheel bearings, both the right and left. I appreciate the same day service; I called on Tuesday at 8:00 am and got the car in by 2:30, and a call from Scott in the service area. This is a pricey fix, but Scott did a nice job letting me know this was an $1,100 fix. He ordered the part by 4:00pm on May 29, and the car was fixed by 2:00 pm on May 30th. The bill came to $1068...nice to have a bad surprise! Thank you very much for fixing my daughter's car so quickly. I also appreciate the advise that the car is in "good shape" so worth making this fix on a vehicle with 136,000 miles. That was also helpful. Thank you. More

by BETH.A.THOMPSON Verified Customer Verified Customer

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Good diagnosis and quality service Metro Toyota Service's Scott Barrier does a great job at communicating the problems found with the car and letting you know options; fast service ! Metro Toyota Service's Scott Barrier does a great job at communicating the problems found with the car and letting you know options; fast service ! More

by markh Verified Customer Verified Customer

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Always excellent service Dealership is always excellent in service and customer always feels appreciated. Also they pay attention to detail and try to please customer and go o Dealership is always excellent in service and customer always feels appreciated. Also they pay attention to detail and try to please customer and go out there way to fix problems More

by NITO1976 Verified Customer Verified Customer

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One Word - Outstanding I have been a loyal customer since 2003 - new car purchase + certified pre-owned and both have been RAV4's. Everyone that I have encountered over the I have been a loyal customer since 2003 - new car purchase + certified pre-owned and both have been RAV4's. Everyone that I have encountered over the years has been very customer service oriented, courteous, attentive and knowledgeable. It is quite evident they value their customers. This is my "go to" place for all of my vehicle servicing / maintenance - they do excellent work and it's a nice friendly atmosphere. More

by MJF622 Verified Customer Verified Customer

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Service Department Have been a regular service department customer since October, 2014. All the service department reps are wonderful, friendly and helpful, especially S Have been a regular service department customer since October, 2014. All the service department reps are wonderful, friendly and helpful, especially Scott and Emma.😊 I always return for my car maintenance and service. Have never had anyone service my car other than Metro. Thank you for the outstanding service reps and technicians. Your great! More

by JMBESHARA Verified Customer Verified Customer

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Great service, nice people My 2014 Prius went in for a regular maintenance. The service people were prompt and friendly when dealing with my car and me. The work was done sooner My 2014 Prius went in for a regular maintenance. The service people were prompt and friendly when dealing with my car and me. The work was done sooner than I expected and I got a thorough review of what was done and the condition of my car. I've been bringing my car in to Metro for 4 years and was always pleased with the service. I will be back when it's time or if a problem develops. It's nice to feel valued as a customer, which is how I've been treated. More

by Carol Verified Customer Verified Customer

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Another new lease for an outstanding Corolla Toyota product! I have given this 5 star Excellent rating because this will be my third lease with Metro Toyota for a Corolla product, which I have had excellent use I have given this 5 star Excellent rating because this will be my third lease with Metro Toyota for a Corolla product, which I have had excellent use and wonderful service for these products! I have owned a Corolla at first, and that Corolla met my needs with outstanding performance. When I leased my next Corolla from Metro Toyota, I received excellent service, and had the privilege to meet with caring service technicians and informative customer service. This latest lease was easily arranged and I was provided with customer friendly service and outstanding considerations for my experience with Metro Toyota. The customer representatives, service, and dealers bent over backwards to meet my needs and my requirements with consideration, respect, and speed of delivery for all customer questions I had. I told my family how considerate they are for the needs I had, which were different due to my busy schedules and the long hours I work. More

by NURSE444134 Verified Customer Verified Customer

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Excellent Response to a Stressful Situation for a Customer I had a completely severed tailpipe at the muffler. The muffler was hanging by one screw. The Service Rep told me that the cost estimate to repair it I had a completely severed tailpipe at the muffler. The muffler was hanging by one screw. The Service Rep told me that the cost estimate to repair it would be $1500. But he told me of a muffler shop nearby that could weld the break for much less. I took his advice and was very satisfied with the repairs done. I of course would have sought out a muffler repair shop to make the necessary repairs and I told the Metro Service Rep this. I have been coming to Metro Toyota and been taken care of by this Service Rep for over 20. Your Service Rep had the initiative, interest and knowledge necessary to refer me to a reputable repair shop to whom he had referred others and he knew I would receive the needed repairs at a reasonable cost. He is to be highly commended for this effort. More

by ROBERTBAYT Verified Customer Verified Customer

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Nice group of people Every time i get my check up there the group is great. They make it a real pleasure to bring your car in from Scott and Holly to all the service peo Every time i get my check up there the group is great. They make it a real pleasure to bring your car in from Scott and Holly to all the service people i dont see. They have a nce lounge area and small snacks and coffee or tea. They also wash my car when they are done. More

by Janice Verified Customer Verified Customer

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