Scott Barrier | Page 27
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
35 yrs, 6 mos
Industry Experience
42 yrs, 5 mos
644 Reviews
Write a Review644 Reviews of Scott Barrier
October 10, 2021
I didn’t have an appointment and I still got in. Customer service was excellent. My car was repaired professionally. Would definitely come back. Exceptional all the way around. Thanks Customer service was excellent. My car was repaired professionally. Would definitely come back. Exceptional all the way around. Thanks More
September 25, 2021
I have been with them for many yearsThey are always I have been with them for many years They are always friendly and courteous. No problem getting an appt. Good service to my car. I have been with them for many years They are always friendly and courteous. No problem getting an appt. Good service to my car. More
Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan, Margie Missler.
September 24, 2021
Personal was very unfamiliar with product when I came in to have my window camera calibration reset I was told that your service men make a hundred and some dollars per hour if I want to pay for that then t to have my window camera calibration reset I was told that your service men make a hundred and some dollars per hour if I want to pay for that then they could get started taking it apart and start from scratch and find the problem because there is no such problem as a camera calibration and in return I had to go to premier Toyota in Amherst to have the work done and I was referred to you from axel rod collision thank you for the service on my car More
Other Employees Tagged: Sarah Byrne, Maggie Colan
September 24, 2021
Greatest toyota Dealership in the Nation,Friendly & Knowledgeable Service personnel,Nice and Cozy waiting area and plenty of snacks to keep you happy till your vehicle is taken care of and returned was Knowledgeable Service personnel,Nice and Cozy waiting area and plenty of snacks to keep you happy till your vehicle is taken care of and returned washed and ready for your pleasure,Go Metro!!!! More
Other Employees Tagged: Bob Albright, Yacek Nazarczuk, Ryan Schneider, Terry Jelleson , Craig Budziak, Sarah Byrne, Gary "CAP" Capper, Maggie Colan
September 22, 2021
Very convenient location and hours for service, television,coffee and a snack. The service writer's makes a big difference on how they explained and keep you updated on your vehicle. television,coffee and a snack. The service writer's makes a big difference on how they explained and keep you updated on your vehicle. More
Other Employees Tagged: Joe Rogers
September 21, 2021
I asked to see damage to fuel tank. I was told the truck bed was not removed yet bet they would send me a photo of what they find. I did not receive the photos nor did I receive a response when I repeatedly bed was not removed yet bet they would send me a photo of what they find. I did not receive the photos nor did I receive a response when I repeatedly contacted the service representatives or the assistant service manager. Overall terrible experience and I hope I'll never have to deal with them again. Sincerely, William Pope More
Other Employees Tagged: Mike Hana
September 16, 2021
Appreciated supportlead explaining that my car did not need oil changed yet as it only needs to be changed every 1oooo miles or 12 months. Glad they had a nice outside space forme to wait for service. T need oil changed yet as it only needs to be changed every 1oooo miles or 12 months. Glad they had a nice outside space forme to wait for service. Thank you? More
Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan
September 15, 2021
Fifteen words will not be enough. Metro Toyota has been a rock for me since I first leased my car. They have helped me take good care of my Camry through the suggestions for repairs or replacements that t a rock for me since I first leased my car. They have helped me take good care of my Camry through the suggestions for repairs or replacements that they have recommended. I have not felt “pressured” to have unnecessary work done on my care. Everything that has been recommended was carefully explained to me by the service department representatives. I have developed relationships with the staff. They take my concerns seriously and ease my mind when necessary. I do not know whether or not my friends have purchased from Metro, but I send all of my friends and family members looking for a vehicle to 13375 Brookpark Rd. More
Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers , Maggie Colan
August 20, 2021
The people were very professional. Since , my visit there , I have driven about 800. miles . My vehicle is saying maintenance require. If I was aware of that I would had the service done there also. Pl there , I have driven about 800. miles . My vehicle is saying maintenance require. If I was aware of that I would had the service done there also. Plan to visit there soon as I get back in Town More
Other Employees Tagged: Sarah Byrne, Maggie Colan

