Sara Voorheis

I BOUGHT A USED MINI TO BE SHIPPED TO ME IN TEXAS, AND FERMAN HAD TO JUMP START THE MINI TO GET ON TRANSPORT AND SENT TO ME NOT ONLY WITH A DEAD BATTER BUT A BATTERY THAT COULD NOT AND CANNOT BE JUMPED OR FERMAN HAD TO JUMP START THE MINI TO GET ON TRANSPORT AND SENT TO ME NOT ONLY WITH A DEAD BATTER BUT A BATTERY THAT COULD NOT AND CANNOT BE JUMPED OR CHARGED. IT IS STILL STTING IN WAREHOUSE WAITING FOR ME TO HAVE TIME TO SPEND HOURS TO TRY AND CHAGE THE BATTERY ON THIS MINI. I CANNOT BELEIVE A MINI DEALER WOUDL CONSCIOUSLY LOAD A VEHICLE WHICH HAD TO BE JUMPED TO GET IT ON THE TRANSPORT AND SEND TO ME WITH A HUGE WELCOME SIGN "BUYER BEWARE" OR "SUCKER, CAR SOLD AS IS". I AM THE PROUD OWNER OF A MINI JCW GP, WHICH IS SITTING IN A WAREHOUSE UNABLE TO BE JUMPED AND TAKEN TO GET SERVICE...MY OPTION, GET IT TOWED AND GO THROGUH THAT HASSLE OR CHANGE OUT THE BATTERY MYSELF WHCH ON YOU TUBE APPEARS T TAKE A ROOKIE LIKE ME A COUPLE OF HOURS TO DO. REALLY DON;T HAVE TIME TO DEAL WITH THIS YET, BUT IT IS A PROBLE WHEN YUO DEAL OUT OF STATE AND A DEALERSHIP WHO OPTS TO JUMP START A VEHICLE AND LOAD ON A TRANSPORT AND SAY "GOOD LUCK". HOW EASY IT WOULD BE A FOR MINI DEALERSHIP TO CAL TIME OUT, CHANGE THE BATTERY AT THE DEALERSHIP AND THEN SEND IT ON THE TRANSPORT...I AM DARING THE POWERS TO BE TO CONTACT ME ON THNIS ONE...YOU HAVE MY EMAIL ADDRESS OBVIOUSLY More

by Peeej Verified Customer Verified Customer

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Sara was fantastic. She was extremely pleasant, knowledgeable, and fun She worked very hard to find the car I wanted and succeeded. She was extremely pleasant, knowledgeable, and fun She worked very hard to find the car I wanted and succeeded. More

by ddean5 Verified Customer Verified Customer

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Everyone was very helpful, responsive, and friendly. Have personal cell for any follow us Electronic paper work was easy to complete Have personal cell for any follow us Electronic paper work was easy to complete More

by michaelmarkg Verified Customer Verified Customer

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I can’t say enough about Sara and Ferman Mini. She worked with me via text and phone calls for weeks. Buying a car from her was pure joy, even fun! She made sure everything went smoothly from star She worked with me via text and phone calls for weeks. Buying a car from her was pure joy, even fun! She made sure everything went smoothly from start to finish. The sales and finance managers were great as well. We are so glad we chose Ferman mini. More

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We bought our first mini from Santos ten years ago and came back to buy our second one.. He and Sara know their product and how to make you want to buy their car!! Enjoyable experience, We are taking our came back to buy our second one.. He and Sara know their product and how to make you want to buy their car!! Enjoyable experience, We are taking our beautiful red “Miss Ruby” home to Illinois!! More

by bspro13 Verified Customer Verified Customer

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Worked with Sara. Professional, knowledgeable, courteous. Listens to wants and concerns of her customers and rises to answer questions and provide valuable alternat Professional, knowledgeable, courteous. Listens to wants and concerns of her customers and rises to answer questions and provide valuable alternatives. Love my new mini convertible and loved working with Sara. More

by ejp96 Verified Customer Verified Customer

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The team at Ferman Mini was super helpful every step of the way. I flew down from Connecticut for my car and they helped me with everything via text so when I got there everything was ready for me to drive the way. I flew down from Connecticut for my car and they helped me with everything via text so when I got there everything was ready for me to drive away with the car. Sara was specially helpful with making everything run smoothly! More

by Matias L Verified Customer Verified Customer

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Sara is an absolute gem! She made my car purchase such a wonderful experience! She walked me through all of the new features on my 2025 MINI. Jeff W. went over the financi She made my car purchase such a wonderful experience! She walked me through all of the new features on my 2025 MINI. Jeff W. went over the financial details with me… and left no stone unturned. Ferman of MINI has always provided me with excellent service… thank you so much! More

by Tina Gurskey Verified Customer Verified Customer

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Very easy to deal with. Great sales associates and very knowledgable about the mini products. Great sales associates and very knowledgable about the mini products. More

by rxjaxn0i3 Verified Customer Verified Customer

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Again for us Courtney and the techs from service department made our repair and maintenance services streamlined and I always felt informed. Courtney has Always been helpful with all questions we h department made our repair and maintenance services streamlined and I always felt informed. Courtney has Always been helpful with all questions we have but also offering information on products or packages that may benefit us for future car care. Whether The New or our several pre-owned purchases Santos Manolo and staff has helped us find the right car and cost for us. Never pressure, baiting or lack of information on our auto options. We will return and always recommend This dealership to our friends family and colleagues. Carman and Rebecca Spence More

by rspencehair Verified Customer Verified Customer

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