

Dealership Experience
2 yrs, 2 mos
Industry Experience
13 yrs, 2 mos
Languages Spoken
English
Spanish
235 Reviews
Write a Review235 Reviews of Santiago Piriz
October 13, 2025
The dealership staff was very friendly and helpful from the moment I walked in the door. They walked me through the car features and answered any questions! Their prices were very competitive compared to o the moment I walked in the door. They walked me through the car features and answered any questions! Their prices were very competitive compared to other dealership prices, I would very much recommend them to any other interested Volvo buyer! More
Other Employees Tagged: Steven Riecker, Najee (Jay) Shabazz
October 11, 2025
We had a fantastic experience from start to finish with Smythe Volvo! We worked with Tyler and not only was he wonderful, but everyone else at the dealership was extremely personable and made sure we were Smythe Volvo! We worked with Tyler and not only was he wonderful, but everyone else at the dealership was extremely personable and made sure we were cared for at all times!! Kevin the owner was the sweetest!!! Santiago in finance made the process easy and was accommodating and kind!!! Jay worked with us to make sure we knew everything about the car and were all set up with our devices! He was so friendly and knew we were in a rush so agreed to meet with us another day for further explanation! Overall, we had an incredible experience and would highly recommend!!! More
Other Employees Tagged: Kevin Flanagan, Tyler Drake, Najee (Jay) Shabazz, Peter Dudas
September 30, 2025
My front tire's sudden encounter with a road hazard in led to my most recent unscheduled, but outstanding visit with Smythe Volvo of Summit, NJ. The result, a large flap of the tire's sidewall, which scr led to my most recent unscheduled, but outstanding visit with Smythe Volvo of Summit, NJ. The result, a large flap of the tire's sidewall, which screamed, "Tow-In!!" First, the wonderfully responsive, no on hold or wait time, Volvo Roadside Assistance dispatched Rich's Towing w/driver Jonathan Nazario who assessed the tire, noting it was surprising the tire hadn't blown out, but it wasn't safe to drive on (NOTE- exceptional handling of my vehicle and smooth ride-along to Summit - thank you Jonathan!). At Smythe, my service associate Patrick McLaughlin GENTLY rolled my vehicle through the UVeye - a high-tech computer inspection which checks vehicles stem to stern, as well as underneath/on top. Tire treads, alignment, car dings you arrive with, the proof is in the photos and metrics of this high tech system, and the customer receives a copy as well. Patrick provided me with an estimate of time as well as cost, and kept me well-informed during my vehicle's brief stay. I had the option of updates either by phone, text, or in-person - CUSTOMER CHOICE. As I waited in the upstairs lounge, the snacks and refreshments were plentiful as is typical, and the area was meticulously maintained. Further, notably ABSENT were strong fuel/exhaust odors or loud noises common to other dealer waiting areas. During my stay, Sales Associate Kyle Jackson recognized me as he passed by the waiting area, and paused to ask about my stay. Kyle is another exceptional Smythe employee, from whom I had the pleasure of purchasing my youngest daughter's Certified, Pre-owned VOLVO S60. I explored the idea of renewing my tire warranty with Kyle, who then immediately suggested and arranged a meeting with Finance Manager, Santiago Piriz. Santiago appeared a few minutes later, with preliminary packages already prepared and in-hand, based on my car's mileage and needs. Although it was my intent to accomplish the tire warranty at that encounter, I did not feel any pressure to sign immediately, and no typical "sales" phrases either. The price is the price, here are the options, think on it, and let him know. I signed. Back to my vehicle, the ink was barely dry on the tire warranty, when Patrick came in person to let me know my car was finished...AND WASHED. As I paid, Patrick reviewed my future recommended service intervals with their anticipated costs (and times), and patiently answered my questions. Bottom line, over the years I have had the pleasure of owning a boxy Volvo wagon, an older S90, two S60's, an XC60, and now my XC90 hybrid. My service appointments at other NJ Volvo dealers have ranged from average (no red flags), to poor (not for lack of snacks in the waiting room, but basic repairs not fully repaired). It is for this reason that I choose to drive out of my local area to Smythe Volvo (or be towed there), where I have every confidence that my service, as well as yours, will be exceptional as well....and it's not due to your social media profile, but because that's the Smythe standard of service for everyone...PERIOD. Patrick and the other service associates will ensure your vehicle(s) are treated as if they will be driven by their own families. The team at Smythe has these great reviews for a reason... Try it here...kick the tires, you'll never look back :) More
Other Employees Tagged: Kyle Jackson, Patrick Mclaughlin
September 30, 2025
Great experience! Kyle, Alan and Santiago were all extremely professional, knowledgeable, and helpful. Highly recommend! Kyle, Alan and Santiago were all extremely professional, knowledgeable, and helpful. Highly recommend! More
Other Employees Tagged: Kyle Jackson, Alan Faynzilberg
September 30, 2025
Great service! Kyle was very helpful in finding me the right car and getting me the best deal. 10/10 would recommend! Kyle was very helpful in finding me the right car and getting me the best deal. 10/10 would recommend! More
Other Employees Tagged: Kyle Jackson
September 28, 2025
This has been the second car our family has bought from Smythe Volvo. The customer service we received from Jesus Garcia has been phenomenal! He is very hospitable, patient, detail oriented, and has always Smythe Volvo. The customer service we received from Jesus Garcia has been phenomenal! He is very hospitable, patient, detail oriented, and has always made the buying process a breeze. Smythe Volvo has unmatched customer service representatives. Where some dealers make the buying process difficult, or stressfull, Smythe strives to make the process efficient and enjoyable. We will definitely consider purchasing another vehicle from here again! More
Other Employees Tagged: Jesus Garcia, Neil Amaral, Alan Faynzilberg, Najee (Jay) Shabazz
September 26, 2025
Sabrina and the team made it fast and easy which was appreciated. Good experience start to finish appreciated. Good experience start to finish More
Other Employees Tagged: Sabrina Benigno, Najee (Jay) Shabazz
September 25, 2025
Everyone on staff was very accommodating and helpful at picking out a quality car from their pre-owned inventory. From Paul at the front desk, Peter and Neil in sales, Santiago in finance, and Alan who he picking out a quality car from their pre-owned inventory. From Paul at the front desk, Peter and Neil in sales, Santiago in finance, and Alan who helped me set up the car. I will gladly recommend their dealership to family and friends. Thank you Smythe Volvo! More
Other Employees Tagged: Paul Leary, Neil Amaral, Alan Faynzilberg, Peter Dudas
September 24, 2025
Alan was very thorough and helpful in guiding us through the ins and outs of our new Volvo. the ins and outs of our new Volvo. More
Other Employees Tagged: Bryant Bustamante, Alan Faynzilberg
September 23, 2025
Bob, Alan and Santi were great throughout the whole process. Extremely helpful, not pushy at all. process. Extremely helpful, not pushy at all. More
Other Employees Tagged: Neil Amaral, Alan Faynzilberg

