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Sandy Leamon

Overview Reviews (112) Inventory (232)

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Sandy Leamon

Sandy Leamon | Page 10

Toyota Service Cashier 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.7

112 Reviews

Overview Reviews (112) Inventory (232)

4.7

112 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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112 Reviews of Sandy Leamon

January 19, 2022

Dealership Rating

Employee Rating

Took over 2 hours to have an oil change and tires rotated WITH an appointment. WITH an appointment. More

by Sarahr.parent

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Jan 19, 2022 -

Capital Toyota, Inc. responded

We apologize it took longer than expected for your service today. We hope for a future opportunity to make this right for you.

January 08, 2022

Dealership Rating

Employee Rating

Quick friendly service! Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks and again thanks thanks thanks thanks thanks thanks thanks thanks and again More

by davidw2006

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gary McCulloch

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Jan 12, 2022 -

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

January 08, 2022

Dealership Rating

Employee Rating

Service representative was welcoming and friendly. Scheduled service was on time and complete. The whole process was smooth and efficient. Communication was as expected and the service was great. Scheduled service was on time and complete. The whole process was smooth and efficient. Communication was as expected and the service was great. More

by brent.alverson

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 12, 2022 -

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

November 23, 2021

Dealership Rating

Employee Rating

Good quality work and knowledgeable service staff. Regular maintenance visit was started on time and efficiently completed Regular maintenance visit was started on time and efficiently completed More

by Jef4utc

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Nov 26, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review and we appreciate your business!

November 18, 2021

Dealership Rating

Employee Rating

Excellent customer service when I took my car in for routine maintenance. Friendly, professional and efficient in all areas! Thank you! routine maintenance. Friendly, professional and efficient in all areas! Thank you! More

by Jennifer_s07

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Lundeen, Chris Smith , Richard Levi, James McGuffee

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Nov 22, 2021 -

Capital Toyota, Inc. responded

Hi Jennifer and thank you for the great review!

November 05, 2021

Dealership Rating

Employee Rating

Got me right in for my appointment with little waiting time and explained any issues time and explained any issues More

by Hardroc7

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 05, 2021 -

Capital Toyota, Inc. responded

We are incredibly grateful that you took the time out to leave us a 5-Star review.

October 30, 2021

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Employee Rating

Chris Smith is the best! He has been my customer care rep for the past few years. Super knowledgeable and professional. We own 3 Toyota vehicles and trust him and the Toyota team with all our service issues! for the past few years. Super knowledgeable and professional. We own 3 Toyota vehicles and trust him and the Toyota team with all our service issues! More

by mitchh

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Smith

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Nov 03, 2021 -

Capital Toyota, Inc. responded

Hi Mitch and thank you for the feedback! We are happy to hear that you continue to have a great experience with Chris and our service department!

October 12, 2021

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Employee Rating

2 hours for an oil change. Why? Appointment was at 2, out at 4:05pm. at 4:05pm. More

by Lost time

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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October 06, 2021

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Have bought 3 cars there and been very pleased with them. They are very courteous and always accommodating. Will continue to use them in the future. They are very courteous and always accommodating. Will continue to use them in the future. More

by jerrymedlin

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Smith

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Oct 13, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review Jerry! We look forward to serving you in the future!

September 27, 2021

Dealership Rating

Employee Rating

Very friendly and courteous. Took my car in for service on time and the wait was reasonable. on time and the wait was reasonable. More

by Jhooper263

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Bethany Stewart

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Sep 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review!

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