Samantha Ortiz
Samantha Ortiz at Fette INFINITI

Samantha Ortiz

Service Advisor

Fette INFINITI

1137 U.S. Route 46 East
Clifton, NJ 07013

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4.5
32 Reviews
4.5

32 Reviews

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32 Reviews of Samantha Ortiz

August 07, 2025

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Employee Rating

I just purchased a used 2022 Polestar 2 from Deven Reynoso, and my experience couldn't have been better. Deven picked me up from home on his day off and was the most professional, knowledgeable, cour More

by ifvera
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deven Reynoso, Edwin Rodriguez

July 27, 2025

Dealership Rating
Employee Rating

Great dealership. Dennis Lutz outstanding and overall service was tremendous. Would definitely buy from them again More

by CHAZCAL5
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Finance Experience
Recommend Dealer
Yes

July 15, 2025

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Employee Rating

Buyer beware. At just 14,000 miles, I was told my Infiniti needed new rear brake pads — already down to 3mm. Dealer says it’s “normal,” but that wasn’t mentioned w More

by CHAMP-RING
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Purchase Time
Finance Experience
Recommend Dealer
No

June 17, 2025

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Super nice to you while you’re shopping for a car, but the second the paperwork is signed they will give you the run-around for as long as possible so any issues fall outside of the 3 month warranty and y More

by Anon
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan Villegas, Deven Reynoso

April 13, 2025

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Employee Rating

Very professional and were knowledgeable of the vehicle and all paperwork and issues concerning the vehicle! More

by JOSEPH.R.GALLO
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

January 22, 2025

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I wanted to share my recent experience with Fette Infinity, located at 1137 US-46, Clifton, NJ 07013, as it has been quite frustrating and concerning. I initially delivered my car for repairs, expec More

by alexmason26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Villegas, Daniel Fette , James McNally

January 08, 2025

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The customer service at this dealership is top notch all around. Salesperson and manager are great! More

by Pamela V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Villegas, Derrick Alleyne, Anthony Gouvouniotis , James McNally

December 21, 2024

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Employee Rating

Came here first time with my new Q50 for a different tire swap and my advisor was kind enough to take my car when i had no appointment will be coming back for all my services here! Thank You More

by OwenErd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

Fette INFINITI responded

Thank you

December 06, 2024

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Employee Rating

Incredible service from Sam and the entire team every time i visit. The service is the only reason I remain a customer More

by JNFBUSINESS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Villegas, Alexa Quirk , James McNally

Jan 04, 2025

Fette INFINITI responded

Thank you

September 07, 2024

Dealership Rating
Employee Rating

Fette has been good to us, especially Kenneth Matthews and Daniel Fette. They are knowledgeable and helpful. They go out of their way to accommodate your needs. More

by EYERKUSS
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel Fette , Kenneth Matthews

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