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Sam Waddell
Sam Waddell at Honda of Kenosha
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Sam Waddell

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
611 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

4 yrs, 11 mos

4.8

611 Reviews

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611 Reviews of Sam Waddell

May 15, 2025

Dealership Rating
Employee Rating

Sales and Service exceptional. Finance process deceptive. Recommend dealership w/ big heads up re: finance. More

by mpmoran1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Al-Ashi, Mousa Abuhassan, Anthony Rodriguez , David Schuck (5 stars), Davi (5 stars)

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May 15, 2025

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 15, 2025

mpmoran1 responded

Sales and Service exceptional. Finance process deceptive. Recommend dealership w/ big heads up re: finance.

May 14, 2025

Dealership Rating
Employee Rating

Team did a great job of keeping me in the loop on my car status and up coming maintenance. More

by KORANDO65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2025

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

May 01, 2025

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Employee Rating

I had a great experience leasing my new vehicle with Courtney Graves. She was helpful and answered all of my questions. I went in expecting to purchase a used car and after Courtney showed me all the nu More

by heather.ramirez02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Marti, Courtney Graves, Martin Silva

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May 01, 2025

Honda of Kenosha responded

Here at Honda of Kenosha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 24, 2025

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Employee Rating

Help me out with the recall and described what was done. Did a good job thanks. More

by sippyale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva, Kevin Zatz

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Apr 25, 2025

Honda of Kenosha responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2025

Dealership Rating
Employee Rating

The service department is great! The salesman’s are always friendly when they’re also More

by dsecler760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva, Kevin Zatz

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Apr 19, 2025

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

April 18, 2025

Dealership Rating
Employee Rating

I came in for an oil change and I appreaciated that Service Writer Sam Waddell did not pressure me into paying for additional service I didn’t ask for. More

by dkohlerone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

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Apr 18, 2025

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

April 16, 2025

Dealership Rating
Employee Rating

This service department has good service and courteous people. The waiting room is big and comfortable. More

by Cpalmer007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 16, 2025

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Employee Rating

Great service department. Very courteous and professional. Loaner was provided due to length of service. More

by dhfual767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2025

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

April 13, 2025

Dealership Rating
Employee Rating

They do a thorough inspection on each car brought in and provide an objective evaluation and categorization of needed repairs. When the list is long for an older car, it can be daunting, so some more detail More

by TABENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva, Kevin Zatz

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Apr 13, 2025

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

April 10, 2025

Dealership Rating
Employee Rating

The service department thoroughly checks over my car to find out what needs servicing. It is helpful to have all the service records in one place so the service advisor can see when anything was last done. More

by CAROL DOWNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

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