Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
649 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

5 yrs, 4 mos

4.8

649 Reviews

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649 Reviews of Sam Waddell

October 16, 2025

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Employee Rating

Kevin and the entire team are always super helpful if he’s busy the other guys will jump in and help! I usually request shuttle service and they are always very fast and polite! More

by vazquezroly847
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2025

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 16, 2025

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Always excellent service very knowledgeable staff. The value and service are the best in the area always on time with your schedule time of arrival. More

by Blkeyedsusan63
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2025

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

October 16, 2025

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Employee Rating

The best helping hand he deserves a raise and hes on point he did everything right More

by Lopeztony36
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2025

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 13, 2025

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Kenosha Honda did a great job performing the service and were courteous throughout the entire process More

by CC
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Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Oct 14, 2025

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

September 29, 2025

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With my CRV being a 2024 I didn’t expect to have issues with it right off the bat, however, the sunroof was leaking and the left driver side mirror was having issues as well. They were quick to get me an a More

by alizbethg
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 29, 2025

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 27, 2025

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Employee Rating

We have an odd clank/thunk sound that just can’t be found. Technician went for a ride with me , heard the sound and tried to silence It. I was then told they’d have to see who would pay for it ultim More

by Twoj238
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Service Tech tried his best to find the sound!

Sep 28, 2025

Honda of Kenosha responded

Thank you for this feedback. We're very sorry to hear that the issue wasn't resolved to your satisfaction, and we apologize for any inconvenience. Please don't hesitate to reach out if we can be of any further assistance, we are always happy to help!

September 24, 2025

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You did a good job changing my transmission fluid. Really shifts very smooth now. I would recommend this service to others. More

by Cjstephan
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2025

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 22, 2025

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Employee Rating

Prompt courteous service. I was told scheduled service may take Longer than anticipated due to internal issues, but the car was ready before the original estimate. More

by laurieilles
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

September 20, 2025

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Employee Rating

I'm not happy because I signed as a guarantor and they put me first without my permission. More

by cardenasmaria569
Service Price Transparency
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Recommend Dealer
No
Sep 24, 2025

Honda of Kenosha responded

Hello Maria: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 19, 2025

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Employee Rating

They are the BEST! Sam our service consultant is so helpful & accommodating. Thank you for always helping us get the best possible service for our multiple cars!! More

by dduckett159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

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