Sam Prusak | Page 7

Great experience, very easy , working with Rene was a pleasure. I identified the the car I wanted from the website, called Lesly and confirmed car was available, got numbers from Sam. Was in the delear pleasure. I identified the the car I wanted from the website, called Lesly and confirmed car was available, got numbers from Sam. Was in the delearship the next day with Rene and picked up my new car the following day. From initial inquiry to driving off the lot was about a day and a half. Would definitely recommend this dealership More

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I had service at Herb Chambers Lexus last week. Ronnie is my service advisor. As usual, I showed up at my car was taken right away, I went upstairs to have a coffee while I waited. Ronnie called me with a my service advisor. As usual, I showed up at my car was taken right away, I went upstairs to have a coffee while I waited. Ronnie called me with an minutes to advise me of the service that was necessary and then I was out when they promised I would be. I love coming to Lexus and I love having my vehicle service there. Ronnie is the best💕💕 More

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This will be my fourth lease with Herb Chambers Sharon each time I go I find the customer service more and more exceptional. From the customer service at the front desk to my extraordinary sales rep to th each time I go I find the customer service more and more exceptional. From the customer service at the front desk to my extraordinary sales rep to the negotiating in finance everyone is amazing. They truly work with you and they treat you like family More

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Had some confusion during financing about warranty . After several days and servers phone calls It was rectified to customer satisfaction Salesman was terrific, very knowledgeable and patient. After several days and servers phone calls It was rectified to customer satisfaction Salesman was terrific, very knowledgeable and patient. More

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I was very pleased with all aspects. I dealt with Sam, Sydney, and Sean. I was able to get the exact car I wanted. Sean was particularly helpful on the day of purchase and pickup. Explained everything v Sydney, and Sean. I was able to get the exact car I wanted. Sean was particularly helpful on the day of purchase and pickup. Explained everything very clearly, and accompanied me to DMV to get CT license plates and registration. More

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This was our first time buying a Lexus and the customer experience was excellent from trying out various models, to the negotiations, and through vehicle pickup. Price was extremely competitive and they experience was excellent from trying out various models, to the negotiations, and through vehicle pickup. Price was extremely competitive and they won our business because of that. Rene La Paz, Andrew Torrico, Nicole Leithauser, and Sam Prusak were all excellent to deal with and made the process easy and enjoyable. Would highly recommend this dealership to anyone. More

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I have got very good experience. Manager Sam Prusak is a great person and other persons like Nicolie, Christine all are good so bought through them. Thanks great person and other persons like Nicolie, Christine all are good so bought through them. Thanks More

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Recently purchased a new vehicle with Bill Kessler and Sam Prusak. Very transparent and honest process in terms of pricing. Within minutes of requesting a quote I received an email from the Internet Sal Sam Prusak. Very transparent and honest process in terms of pricing. Within minutes of requesting a quote I received an email from the Internet Sales Manager Kayla Gilbertson showing their price for the vehicle. I contacted every dealer in the New England area and it was the lowest offer I found. It was very pleasant to have their best offer up front rather than having to spend time and energy negotiating. I received a fair offer for my trade and the process was very transparent (consistent with KBB valuation). In addition, the particular vehicle I wanted was unique. Sam and Bill were able to use their relationships with other Lexus dealers to get a vehicle allocated to a dealer out of state and get it redirected for me. I had a very specific list of what I wanted and did not want and they were able to find it for me. I was very concerned about the COVID situation. Bill was extremely conscientious in terms of limiting the amount of people contacting the vehicle (i.e. he was the only person handling the vehicle and did not allow anyone else access to the vehicle) and following best practices at all times (i.e. wearing a mask at all times and gloves). Through Bill’s meticulous planning and effort, I was able to drop off my trade and drive away with a new vehicle with out any in person contact and in a very short amount of time. Bill was able to compete the entire deal without any in person interaction. I don’t think it’s possible to provide a safer experience in the current covid environment. More

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Robert Williams is exceptional! I highly recommend him cause he goes extra mile to help me. This is by far the smoothest and fastest car buying I had. Moreover, the finance manage Andrew did the leg work cause he goes extra mile to help me. This is by far the smoothest and fastest car buying I had. Moreover, the finance manage Andrew did the leg work Especially on my credit score and approving me on my loan with low APR! Very polite and helpful. More

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Sam was wonderful and was able to do everything he needed to make the sale. Rene was also very attentive and made sure we were happy. to make the sale. Rene was also very attentive and made sure we were happy. More

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