Sam Dias
Sam Dias at Wellesley Volkswagen

Sam Dias

Service Consultant

Wellesley Volkswagen

231 Linden St.
Wellesley, MA 02482

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4.8
46 Reviews

Dealership Experience

7 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

Portuguese Portuguese

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4.8

46 Reviews

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46 Reviews of Sam Dias

September 26, 2025

Dealership Rating
Employee Rating

I love bringing my car to VW Wellesley for services. Alisha is always super nice, and always keeping me updated on my service. More

by GEM_1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ricci, Karl Christ, Alisha Schofield , Heather

September 23, 2025

Dealership Rating
Employee Rating

Very helpful, everything was completed as requested. Good experience picking up. Overall very positive experience More

by kirovs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 13, 2025

Dealership Rating
Employee Rating

Performed service and got the car back same day. Usually it takes many days to get the car back. More

by hhg02481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 13, 2025

Dealership Rating
Employee Rating

This was my first oil change at Wellesley Vollswagen. The staff was very friendly and they didnt recommend repairs and fixes I knew I didnt need. More

by cagolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alisha Schofield

September 06, 2025

Dealership Rating
Employee Rating

The service was very efficient, and the staff was very friendly. Drew and Alisha are the best! They constantly kept me updated about the services and made me aware of any upcoming service recommendations. More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ricci, Alisha Schofield

August 28, 2025

Dealership Rating
Employee Rating

Kept me updated throughout the process and did not do any work without consulting me with info and prices first. Very reliable and easy to get an appt. More

by ocapotorto
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 22, 2025

Dealership Rating
Employee Rating

Team is helpful despite the many challenges with our car. They always try to help no matter what and we are thankful for that More

by ESTELAORAMAS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 18, 2025

Dealership Rating
Employee Rating

Good communication by the staff and the overall service repair was great as well. Will continue to go here for service! More

by JP21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 18, 2025

Dealership Rating
Employee Rating

Great place to get my VW serviced. I have been using the Wellesley location for my service needs for about 1 year one. Great track record so far. More

by samimmanuel918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ricci, Alisha Schofield

August 14, 2025

Dealership Rating
Employee Rating

Told rep not to wash my car when dropped off and said it again through a text message after being told it was ready for pickup. Car had dirt marks all over and was left to dry in the sun. I had washed the c More

by NATE.KONG34
Service Communication
Recommend Dealer
No
Aug 14, 2025

Wellesley Volkswagen responded

Hello Nate, We truly apologize for the experience you had. It appears this was a case of human error — despite your request not to have the car washed, the step was unfortunately completed. We understand how frustrating it must have been to pick up your vehicle in less-than-ideal condition, especially after you had just cleaned it yourself. To ensure this does not happen again, we have added a clear note in our system on your customer profile to make sure your preference is honored on future visits. Your feedback helps us improve, and we appreciate you bringing this to our attention. Thank you for giving us the opportunity to address this, and we hope to make your next visit a much better one. All the best, Drew Ricci Service Manager Wellesley Volkswagen

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