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Salvador Mercado
Salvador Mercado | Page 9
Senior Client Advisor - Hablo Español
Southwest Kia - Dallas
39650 Lyndon B Johnson Fwy
Dallas, TX 75237
100 Reviews
I’m Salvador Mercado, a seasoned Client Advisor at Southwest Kia Dallas with over 20 years of experience representing the Kia brand. Born and raised in Arlington, Texas, I bring a deep sense of community pride and a commitment to delivering an honest, attentive, and stress-free car-buying experience to every guest. With a strong knowledge of both new and pre-owned vehicles, I focus on understanding your unique needs and guiding you toward the best solution—without the pressure. My approach is rooted in sincerity, patience, and the belief that every customer deserves to be treated like family. Outside of work, I’m a proud husband, family man, and lifelong fan of the Dallas Cowboys, Mavericks, and Texas Rangers. Whether you’re a first-time buyer or returning for your next vehicle, I’m here to make sure your experience is one you’ll feel good about long after you leave the lot. Let’s find the vehicle that’s right for you—and make your visit truly worth it.
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100 Reviews
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100 Reviews of Salvador Mercado
March 06, 2021
Salvador was the best, he was so helpful and so nice. He helped me find my dream car, definitely going to recommend him to all my friends and family. He was awesome. helped me find my dream car, definitely going to recommend him to all my friends and family. He was awesome. More
by Kassandraruiz17
January 19, 2021
Jamal Burleson customer service was wonderful and he was very professional . He answered all of our questions and we were very satisfied with our new 2020 Kia very professional . He answered all of our questions and we were very satisfied with our new 2020 Kia More
by Tanyat1573
Other Employees Tagged: Cecil Cain, Darius Hart, Josh Lozier, Rudy Samboruk, Jamal Burleson
November 21, 2019
Enjoyed business. A+ for Amine Zahraui and Salvador Mercado. Both have don a very professional job with selling me Telluride, and helping with getting it to my home. A A+ for Amine Zahraui and Salvador Mercado. Both have don a very professional job with selling me Telluride, and helping with getting it to my home. And very important, they are very friendly and very helpful! More
by Itz
September 04, 2019
Great experience! This is my third Kia, second new one to be purchased from a Southwest Kia lot. The buying process was E-A-S-Y. Frankly, I have never experienced any This is my third Kia, second new one to be purchased from a Southwest Kia lot. The buying process was E-A-S-Y. Frankly, I have never experienced anything this smooth. I can't thank Salvador and his finance partner enough for making this purchase such a great experience. Definitely recommend these guys if you are in the market for a Kia. More
by Ang M
November 01, 2018
2nd car purchased This is my second purchase of a Kia. Each time the experience has been favorable. They worked for my trade in and I drove away with a 2019 Kia Forte. This is my second purchase of a Kia. Each time the experience has been favorable. They worked for my trade in and I drove away with a 2019 Kia Forte. The process was easy and love the sales and service team! More
by Kiafamilydulaney
Other Employees Tagged: Scott Clark , Stan Bowie, Cecil Cain, Jennifer Jones
March 30, 2018
Worst car buying experience ever! The customer service was terrible. After working with the salesman all day long over email and text, we agreed on a price and when I came into to sign The customer service was terrible. After working with the salesman all day long over email and text, we agreed on a price and when I came into to sign the paperwork they told me someone else was going to buy that car. When I explained that I had been working on a deal on this particular car they told me I needed to wait to see if the other guys was going to buy it first. I walked out! More
by Lisa Tobolka
Other Employees Tagged: Cecil Cain
February 22, 2018
Excellent! Everyone at SWK is awesome, they will greet you and help you in a heart beat. The place is nice, clean, coffee anyone? They are willing to help you in Everyone at SWK is awesome, they will greet you and help you in a heart beat. The place is nice, clean, coffee anyone? They are willing to help you in any way possible. I am a returning customer, both times Salvador Mercado has always been very friendly, helpful, patient, great communicator, knowledgeable about the product, you have a question he has an answer, he will not rest until you find the vehicle of your dreams, he makes the process so much easier. I always get the vehicle I want, loaded with all the upgrades I want and more =D I highly recommend him to find your perfect vehicle, you will not regret it. Even after you make the purchase, he will be there to answer all and any questions that arise afterwards. Love this place!!!!! More
by Aralmeida2
Other Employees Tagged: Constantine Boury, William Nevels
September 05, 2017
Excellent service This was the second time I bought a car from this location and each time I got excellent and friendly service, y'all guys are the best This was the second time I bought a car from this location and each time I got excellent and friendly service, y'all guys are the best More
by Shortie
Other Employees Tagged: William Nevels
July 28, 2017
I love my new Kia Sarwesh Karki is best. He was very helpful and informative. He made the car buying process very easy. I enjoyed working with him. Almost everyone I s Sarwesh Karki is best. He was very helpful and informative. He made the car buying process very easy. I enjoyed working with him. Almost everyone I spoke with was very kind, other than Madison Oser she was very rude and aggressive. I would not recommend her to anyone other than a supervisor to remind her of proper customer service. More
by Telita Young
Other Employees Tagged: Madison Oser, Fernando Silva
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