Sal Hernandez | Page 3

Excellent customer service and the best Honda deals in San Antonio! Gunn had several unadvertised deals at the dealership so be sure to visit them. San Antonio! Gunn had several unadvertised deals at the dealership so be sure to visit them. More

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I made a purchase on Aug of 2019 at Gunn Honda On IH-10 and was not satisfied with the dealership after 3 days of purchase it was too late to return car, I have 2 small cracks on windshield which I didn’t and was not satisfied with the dealership after 3 days of purchase it was too late to return car, I have 2 small cracks on windshield which I didn’t see at the time and tire pressure light keeps coming back on after I put air. Sal Hernandez is not emphatic at all with the concerns I have on the car. Very dissatisfied with this dealership. More

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Fantastic interaction with all staff from the beginning! Adam and Matthew were attentive, informative and courteous. We will definitely keep them and the entire Gunn Automotive group in mind for any futur Adam and Matthew were attentive, informative and courteous. We will definitely keep them and the entire Gunn Automotive group in mind for any future auto purchases. More

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More than the dealer itself, it is the people you deal with. It’s been nice dealing with Michael Lents whether you are just inquiring or wanting to to get the unit. If not for Mike, I don’t know. Aside fr with. It’s been nice dealing with Michael Lents whether you are just inquiring or wanting to to get the unit. If not for Mike, I don’t know. Aside from the cost, value or anything, my decision greatly affects how the people in the dealership will attend to me. And I found it with Mike, that’s why i kept on coming back at him from inquiries to finally buying a unit. More

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Luis was quick and easy with the entire process of buying the car. He was very curteous to my schedule and even when I didn't mention going to the office in advance, he rushed over just to help. You can tell the car. He was very curteous to my schedule and even when I didn't mention going to the office in advance, he rushed over just to help. You can tell from the minute you meet him that he truly cares about the buyer, if anyone were to ask me who to go to, I wouldn't hesitate to recommend him! More

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Happy return customer We went to Gunn Honda 12 years ago when moving here from Hawai’i. After 12 years, it was time to turn in our van. We had excellent service from Chri We went to Gunn Honda 12 years ago when moving here from Hawai’i. After 12 years, it was time to turn in our van. We had excellent service from Chris Buentello and Matt Henson, from the start of the internet contact to the end process. They worked as a team and made sure that we got the excellent Gunn service we knew from before. We have had family that went to Gunn recently and had great service but not like the full Gunn experience and extra customer service that Chris and Matt provided! We are in love with our new Pilot. If you are looking at Gunn Honda, ask for Chris B. and Matt H. !! I promise you will not be disappointed. In addition, Saul in finance was amazing and personable to work with. Check out Gunn Honda for your next new or used vehicle, they’ll take great care of you! More

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First Experience with Gunn Honda Had a great experience wit my Salesman - Bennie Johnson. He called the night before we went to the deaker and was very pleasant. When we went to the Had a great experience wit my Salesman - Bennie Johnson. He called the night before we went to the deaker and was very pleasant. When we went to the dealership and found the vehicle I was interested in Mr. Johnson explained everything with great detail. He answered all of my questions. He is very friendly and did not pressure talk. Really good experience with him. I did not have a good experience with the finance manager. More

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No hassle The people are very friendly and hospitable. The sales rep. Rigo Serrano and finance rep. Sal Hernandez were very helpful and accommodating. Their cu The people are very friendly and hospitable. The sales rep. Rigo Serrano and finance rep. Sal Hernandez were very helpful and accommodating. Their customer service is outstanding. Highly recommended to everyone. More

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Easy buying Our sales rep was very knowledgeable of the vehicle we were purchasing and did not try to up sale or trying to sell another product. He was able to an Our sales rep was very knowledgeable of the vehicle we were purchasing and did not try to up sale or trying to sell another product. He was able to answer all questions. Only item in concern was finance push extra extended coverage and had to put foot down. Wr still did take. More

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Professional and kind. When I arrived at my appointed time I was greeted by Alexis "my" service manager. He welcome me to Gunn Honda and explained what my service "B1" ent When I arrived at my appointed time I was greeted by Alexis "my" service manager. He welcome me to Gunn Honda and explained what my service "B1" entailed. Due to the low mileage on my car, he advised me to wait on some of the recommended services, which I really appreciated. Alex made sure I was familiar with where the breakroom ad refreshments were located. Once my vehicle was taken back Alexis send me a text and told me if I had any concerns or questions while I was waiting, to please don't hesitate to contact him via text. Once my car was finished (which was about 30 minutes sooner than expected) and brought to the front, Alexis apologized for taking so long and for the construction going on . He confirmed what had been done that visit and asked if I had any questions. Alexis took me to the service desk, processed me payment and walked me back out to my car, thanked me for trusting in Gunn Honda and wished me good day. I had been a Gunn Honda customer for over 25 years. More

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