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Sal Gaeta

Overview Reviews (497) Inventory (99)

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Sal Gaeta

Sal Gaeta | Page 32

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.7

497 Reviews

Overview Reviews (497) Inventory (99)

Dealership Experience

6 yrs, 6 mos

Languages Spoken

Spanish

4.7

497 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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497 Reviews of Sal Gaeta

July 03, 2021

Dealership Rating

Employee Rating

Great customer care.Good communications.The service Great customer care. Good communications. The service attendant made it clear what they did and did not do. He also put motes on my file so I will Great customer care. Good communications. The service attendant made it clear what they did and did not do. He also put motes on my file so I will know what still needs to be done. Even though they were busy, they took me in at the time I asker for. More

by Mother Willis

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 04, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. Sal and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

July 03, 2021

Dealership Rating

Employee Rating

Sal in service department is so helpful in taking care of my dad's car problem. Appreciate it so much. . my dad's car problem. Appreciate it so much. . More

by e_gagni29

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 04, 2021 -

Oak Lawn Toyota responded

We appreciate your business, Sal and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

July 01, 2021

Dealership Rating

Employee Rating

They were very professional and easy to work with. Sal the service manager kept me appraised on the progress. the service manager kept me appraised on the progress. More

by Shelley

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 02, 2021 -

Oak Lawn Toyota responded

Shelley, Thank you for your business and this review. We're happy to hear Sal and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

June 30, 2021

Dealership Rating

Employee Rating

The service and respect I feel as a customer is always the best here! the best here! More

by sharchun

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 01, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

June 30, 2021

Dealership Rating

Employee Rating

I appreciate this dealership. They are always available to assist in dire times of need. I had a flat on Monday, 06/28 and they helped me. Thanks. to assist in dire times of need. I had a flat on Monday, 06/28 and they helped me. Thanks. More

by CEVA.BROWN1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 30, 2021 -

Oak Lawn Toyota responded

Ceva, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

June 30, 2021

Dealership Rating

Employee Rating

My only complaint is when going into the service center the workers will act like they don’t see you you have to wait for a friendly one to come in and say we will be right with you the workers will act like they don’t see you you have to wait for a friendly one to come in and say we will be right with you More

by maziquejazmine

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 13, 2021 -

Oak Lawn Toyota responded

Hi there, I am terribly sorry to hear that we didn't properly greet you during your visit to our service department. There are no excuses that can be made on our behalf and I'm truly sorry. We have taken in your feedback and thank you for letting us know about this issue. Please let me know if you need anything during your next visit and I will personally make sure you are taken care of with the utmost respect you and each of our customers deserve. Respectfully Yours, Juan Vazquez, Service Manager

June 26, 2021

Dealership Rating

Employee Rating

Stellar customer service from sales associate and the cashier was very friendly cashier was very friendly More

by jill.arie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 28, 2021 -

Oak Lawn Toyota responded

Jill, It's great to hear that Sal was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

June 25, 2021

Dealership Rating

Employee Rating

We have been buying and using oak lawn Toyota since late 1990’s. Great place! 1990’s. Great place! More

by Chris

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Joseph Cassello , Steve Barrix, Frank Nash, Daniel Schnur

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Jun 28, 2021 -

Oak Lawn Toyota responded

Chris, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

June 18, 2021

Dealership Rating

Employee Rating

The service scheduled was on time the gentleman who wrote me up was very nice. Then I went to see Bob Spees to check on buying a new car. He is THE BEST me up was very nice. Then I went to see Bob Spees to check on buying a new car. He is THE BEST More

by m_athanasiou

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 21, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

June 18, 2021

Dealership Rating

Employee Rating

Very professional and friendly. Kept up to date on the progress of the work being performed on you vehicle. Explained what needed to be done on my vehicle in termsci could understand. progress of the work being performed on you vehicle. Explained what needed to be done on my vehicle in termsci could understand. More

by dan195752

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joseph Cassello , Mark Girlich

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Jun 18, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

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