Sacramento Torres
Sacramento Torres at Royal Moore Subaru

Sacramento Torres | Page 5

Service Advisor

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

5.0
87 Reviews

Hi my name is Sacramento (yes like the state capitol of California lol) California born and Oregon raised. Found a passion for car's from a young age when I would see my Dad work on his own and help by handing him the wrong tools. When I'm not at work I'm either enjoying the outdoors if possible and chasing my kiddos around. I am thankful and appreciative to each and everyone of you for trusting me and allowing me to meet all your vehicle's needs.

5.0

87 Reviews

Write a Review

Dealership Experience

10 yrs, 2 mos

Industry Experience

18 yrs, 4 mos

Specialties & Trainings

SUBARU MASTER CERTIFIED

87 Reviews of Sacramento Torres

December 23, 2022

Dealership Rating
Employee Rating

All of the service advisors are very knowledgeable and very helpful. My advisor, Sacramento, always greets me by name and treats me with respect. He arranged a Lyft ride for me because my service was goin More

by WP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Royal Moore Subaru responded

Thank you so much for the feedback!

December 16, 2022

Dealership Rating
Employee Rating

Superb treatment by the staff of the service department. I came in for a check of my differential and the got me in and out quickly at no charge. More

by RonB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2022

Royal Moore Subaru responded

Thank you for choosing Royal Moore!

December 14, 2022

Dealership Rating
Employee Rating

Royal Moore Subaru provides consistently professional service. I appreciate being kept in touch with what is happening with my Subaru via text message so I know what progress is being made and when it wi More

by Ted Tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2022

Royal Moore Subaru responded

Tad, thank you for sharing about your experience with Sacramento!

December 09, 2022

Dealership Rating
Employee Rating

I had my Subaru Outback serviced here and the customer service was great, they got my Subaru in and out quickly and kept me updated the whole time. I will definitely be coming back here for service in the More

by paige.gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2022

Royal Moore Subaru responded

Thank you for taking the time to share about your experience with Sacramento in our service department! See you next time.

November 09, 2022

Dealership Rating
Employee Rating

My experience with the people in the service department has always been good. They are so easy to work with, and are very accommodating. Usually Sacramento is the person that helps me and he has always b More

by 01.numbers.mosey
Recommend Dealer
Yes
Nov 12, 2022

Royal Moore Subaru responded

We're so happy we were able to help you out! We look forward to helping you out again in the future for any of your service needs :)

October 19, 2022

Dealership Rating
Employee Rating

I arrived at my appointment a few minutes early. They took my car and started working on it right away. They estimated time would be about 1.25 hours and it was less than 45 minutes! More

by lindajh
Customer Service
Friendliness
Recommend Dealer
Yes
Oct 23, 2022

Royal Moore Subaru responded

Thank you so much for the positive review!

August 26, 2022

Dealership Rating
Employee Rating

Even though I didn't have an appointment for maintenence they were able to get me in when I needed it. Thank you. More

by djmcorb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Logan Weslow-Blakeslee , Carlos Martinez, Matt Schell, Jonathan Torres

Aug 30, 2022

Royal Moore Subaru responded

We are very happy that the team were able get your car taken care of on such short notice! Thanks for sharing.

August 23, 2022

Dealership Rating
Employee Rating

Appreciate the fact that even though we were scheduled for brake work when they found we didn’t need it they let us know! More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clint Edwards , Christian Fredrickson

Sep 04, 2022

Royal Moore Subaru responded

Thank you for taking the time to share about your recent experience with us. We look forward to seeing you next time your vehicle is due for service!

August 17, 2022

Dealership Rating
Employee Rating

advisor, Sacramento, is commendable ! thank you very much for your help while serving my vehicle More

by Tapat5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2022

Royal Moore Subaru responded

Thank you for sharing your service experience. We would love to know more information on what we could have done to have improved the customer service, overall experience, and quality of work performed. Please reach out to Bill Rush at 503-640-5660 when you have time. Thanks!

August 12, 2022

Dealership Rating
Employee Rating

Excellent experience. The service team was friendly and informative and the vehicle was ready 45 minutes before the eta they gave me. More

by capsfan333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Torres

Aug 23, 2022

Royal Moore Subaru responded

Capsfan333, thank you for your kind words! We're happy we could help.

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