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Rylee Terry
Rylee Terry at Parks Ford Lincoln of Gainesville

Rylee Terry

Hyundai Service Consultant

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Rylee Terry

June 10, 2025

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Employee Rating

Make it easier to schedule service appointments. Your website chat for service Appointments is garbage. I tried for 3 days to make a service appointment to no avail. More

by 1of3kelly
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Recommend Dealer
Yes
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Jun 12, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your honest feedback. I'm sorry to hear about the trouble you had scheduling an appointment. I’d like to personally assist you and make it easier next time. Please feel free to reach out to me directly — I’d be happy to help set up your next visit. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 03, 2025

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They called & offered me a free oil change, I made the appointment. I arrived early they took my suv right away. I asked for tire rotation also, they said no problem. I was in & out in less than an hour, More

by PAMISPUPS
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Recommend Dealer
Yes
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June 03, 2025

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Busy sales floor and service department. Well organized, online scheduling available for customer ease of use. More

by fepper
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Recommend Dealer
Yes

Other Employees Tagged: Michael Muldoon

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Jun 04, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We're glad to hear you found our store organized and the online scheduling convenient. I’d appreciate the opportunity to learn what we can be doing better to continue to serve you in the future. Please feel free to reach out, I would value the chance to speak with you. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 30, 2025

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Knowledgeable and friendly staff. Very customer oriented. I was very pleased with the service. Would use this dealership's service department again. More

by TAD
Recommend Dealer
Yes

Other Employees Tagged: Rylee Terry

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May 31, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad our team made your experience a positive one and that you felt well taken care of. We look forward to seeing you again for your next service visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 29, 2025

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The most recent changes to Parks service dept. have made it an excellent place to have our Santa Cruz taken care of. Prompt, quick and professional. More

by ShelahD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ari Flores

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May 30, 2025

Parks Ford Lincoln of Gainesville responded

Thank You so much for the kind words and great review. Please feel free to give us a call if there is anything you need.

May 23, 2025

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I got my car in the day I called and got everything fixed quickly under warranty. More

by ljfowler
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Recommend Dealer
Yes
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May 27, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the feedback! We're glad we could get your car in quickly and take care of everything under warranty. We appreciate your business and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 17, 2025

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Was told the coupon for $40 off service over $400 (my bill was $975) on my Focus would automatically be applied. Got the bill - IT WASN'T! And Levin refused to honor it! I will NEVER be using FORD for AN More

by driver4953
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Levin Hickman

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May 19, 2025

Parks Ford Lincoln of Gainesville responded

I'm sorry to hear about the frustration with your recent service visit and the coupon issue. I'd like to personally review what happened and see how we can make things right. Please reach out to me directly so we can talk through it. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

May 31, 2025

Parks Ford Lincoln of Gainesville responded

Thank you again for taking the time to speak with me. I'm glad we were able to talk through the situation and get things resolved. I appreciate your understanding and am happy we could provide a service credit and clear up the confusion. I'm looking forward to seeing you again when you're ready for your next service visit. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

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