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Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 13

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.7
1,422 Reviews
4.7

1,422 Reviews

Write a Review

Dealership Experience

16 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

1422 Reviews of Ryan Kinkade

December 27, 2023

Dealership Rating
Employee Rating

Lack of communication when vehicle will be completed. Had to reach out several times to get completion date and time. More

by TIMOTHYGREENE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Jan 02, 2024

Mercedes-Benz of Fort Washington responded

We're sorry to learn about the communication issues you experienced. We understand how important clear and timely updates are, especially when waiting for a vehicle's completion. Your feedback is valuable in helping us improve our services. Please feel free to reach out if there's anything more we can do or discuss further with you on this matter - Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

December 26, 2023

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Employee Rating

Great job I would like to say thank you for all the good work that was done More

by MAURICEAUSTINS550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Jan 02, 2024

Mercedes-Benz of Fort Washington responded

Hi Maurice! Thank you for the five-star review and kind words about our team at Mercedes-Benz of Fort Washington. We appreciate it!

December 26, 2023

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Employee Rating

Very very knowledgeable. Very very helpful. Will definitely purchase another vehicle from them. And we definitely use them again to fix my car.. More

by DAMONCARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Jan 02, 2024

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're delighted to know you found our team at Mercedes-Benz of Fort Washington knowledgeable and helpful! We look forward to assisting with your future vehicle purchases and maintenance needs. Safe travels until we meet again!

December 21, 2023

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Employee Rating

One of our favorite Sprinter Van service centers in the nation, and we have over 200k miles on the van, bound to cover just alittle more ground! More

by DEBORAH8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Dec 21, 2023

Mercedes-Benz of Fort Washington responded

We're honored to be one of your favorite service centers for your Sprinter Van! Here at Mercedes-Benz of Fort Washington, we aim to keep you on the road and covering more ground. Safe travels!

December 21, 2023

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Employee Rating

Friendly, helpful, accommodating . This is why I am a repeat and satisfied customer. Would recommend to anyone . More

by MARCY.PERKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Dec 21, 2023

Mercedes-Benz of Fort Washington responded

Marcy, we're delighted to know you've had such positive experiences with us at Mercedes-Benz of Fort Washington. Thank you for your loyalty and recommendation!

December 18, 2023

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Employee Rating

I used the express service. The matter that I came in for was resolved. Thank you! More

by EFLuce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Dec 18, 2023

Mercedes-Benz of Fort Washington responded

Hey Luce, thank you for choosing our express services for your vehicle needs at Mercedes-Benz of Fort Washington! We'll see you next time. Safe travels!

December 14, 2023

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Employee Rating

My service visit was scheduled at a time convenient for us. The work was excellent, timely. The service Representative were efficient and polite. More

by BETTY.FITCHETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman

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Dec 15, 2023

Mercedes-Benz of Fort Washington responded

Hi Betty! We're glad to know that you found our service at Mercedes-Benz of Fort Washington efficient and convenient. Thank you for your kind words about the quality of work and politeness of our team! Have a great day!

December 13, 2023

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Employee Rating

We always enjoy our level of service at this dealership and appreciate the team in ft. washington More

by JHERSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Rickie

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Dec 14, 2023

Mercedes-Benz of Fort Washington responded

It's great to hear you've experienced great service here! Thank you for coming to Mercedes-Benz of Fort Washington!

December 13, 2023

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Employee Rating

Excellent service, pleasant people to work with . They genuinely care about their customers . I was most pleased with my service experience More

by JOANLBAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , Ricky Spiegel

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Dec 14, 2023

Mercedes-Benz of Fort Washington responded

We're delighted to know you had an excellent experience with our team here at Mercedes-Benz of Fort Washington! Thank you for the kind review and please don't hesitate to reach out the next time we can be of assistance!

December 11, 2023

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Employee Rating

great work great service very happy excellent! would definitely reccommend the Mercedes showroom and service to others. More

by RANASALFITI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Witman , mike

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Dec 12, 2023

Mercedes-Benz of Fort Washington responded

Hey Rana! We're delighted to know you had a great service experience at Mercedes-Benz of Fort Washington! We appreciate your recommendation and see you again. Have a great ride!

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