Ryan Kinkade
Ryan Kinkade at Mercedes-Benz of Fort Washington

Ryan Kinkade | Page 109

Service Director

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

4.6
1,423 Reviews
4.6

1,423 Reviews

Write a Review

Dealership Experience

16 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

1423 Reviews of Ryan Kinkade

August 29, 2020

Dealership Rating
Employee Rating

Problem still persists after 2 visits , frustrated and don’t know my next move but will be bringing it back soon to try and solve the issue More

by DEVRIN1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 29, 2020

Dealership Rating
Employee Rating

I was satisfied with the services received. Felt that staff went over and above to make sure needs were meet and to make sure we were satisfied. More

by ACEREELSTUDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2020

Mercedes-Benz of Fort Washington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 28, 2020

Dealership Rating
Employee Rating

Can't say enough good things about our experience with MB Fort Washington. I personally work in the hospitality industry and can tell pretty easliy when a crew has it together or not. It was obvious in all o More

by CHADHCOLWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian, Mike

Aug 29, 2020

Mercedes-Benz of Fort Washington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 27, 2020

Dealership Rating
Employee Rating

Benz met all of the concerns and i am satisfied with all the quality work that was perfomed. the service providers were very friendly and service was great. More

by ABKHUSHI06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: anthony

Aug 27, 2020

Mercedes-Benz of Fort Washington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes Benz of Fort Washington. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 22, 2020

Dealership Rating
Employee Rating

Not only was the body work flawless, the detailing was an added bonus. Thank you for making the process easy and smooth - I know dealing with insurance companies isn't pleasant. More

by SCOTTGELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Duke

Aug 23, 2020

Mercedes-Benz of Fort Washington responded

It has been a pleasure serving you, Scott. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes Benz of Fort Washington, we look forward to having you as one of our valued customers for many more years to come! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 21, 2020

Dealership Rating
Employee Rating

the staff is super friendly, the service time is quick and easy, wouldn't go any place else to work on my trucks!Thanks so much! More

by TRPDELIVERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Hayes

Aug 21, 2020

Mercedes-Benz of Fort Washington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 20, 2020

Dealership Rating
Employee Rating

Great experience! Loaner car was ready and awaiting! They were practicing Social Distancing and everyone was wearing a mask. Extremely important to me as I am a senior citizen! Thanks Mercedes of Ft. More

by MAGWRIGHT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 21, 2020

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 20, 2020

Dealership Rating
Employee Rating

Set better time expectation with the customer for express service - took 2hrs for A service. Little less smugness when checking customer in. Will return despite comments. Convenient location More

by BENNETTGB20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2020

Mercedes-Benz of Fort Washington responded

Hello, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 20, 2020

Dealership Rating
Employee Rating

The salesperson was great ! The service department was poor with servicing one of my vehicles. As a returning customer who has purchased four vehicles I feel undervalued as a female customer. More

by EVEJSP
Recommend Dealer
No

August 20, 2020

Dealership Rating
Employee Rating

Excellent team of people. Honest and friendly. I’ve purchased two vehicles from them and plan on making all of my future purchases with them. More

by JAMIEBILELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dessire Cardenas, Ian Fyffe and Michael Monteiro both excellent

Aug 21, 2020

Mercedes-Benz of Fort Washington responded

Thanks for your feedback, Jamie, on your recent visit to Mercedes Benz of Fort Washington. I'm glad to hear that we were able to assist you with choosing the perfect vehicles and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Aaron Smith, Sales Director asmith@yourmercedes.com

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