Ryan Anderson

Indescribably poor service. Hyundai Tucson was taken in for Service almost 11 months ago and nothing has been done with the vehicle. The engine was burning excessive amounts of Hyundai Tucson was taken in for Service almost 11 months ago and nothing has been done with the vehicle. The engine was burning excessive amounts of oil which was causing the catalytic converter to be clogged. Quoted $7000 in repairs and said the car was unsafe to drive due to a driveshaft issue. The engine was under warranty and they refused to replace. No calls returned, several visits to the dealership and brushed aside saying I would be called the following day with no follow up. They did provide a loaner which they are now demanding be returned with absolutely no resolution to the original service repairs that were needed. I would never buy a vehicle from the dealership or trust their service department. More

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We have used this dealership for years and probably always will. Sales and service center are top notch. always will. Sales and service center are top notch. More

by John Pinckaers Verified Customer Verified Customer

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Always a great car shopping experience and reliable car service. Josh Thomes is a great salesperson. service. Josh Thomes is a great salesperson. More

by John Pinckaers Verified Customer Verified Customer

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I am exceedingly pleased with the service I received from Luther Hyundai & Genesis. From the the girls at the entrance to the woman who checked the car in were extremely kind and friendly. The entire staff w Luther Hyundai & Genesis. From the the girls at the entrance to the woman who checked the car in were extremely kind and friendly. The entire staff when I purchased the car were first class and I am glad I purchased the car from this organization. More

by Dennis Verified Customer Verified Customer

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Amazing service and awesome communication throughout the work getting done. I’d recommend anyone here work getting done. I’d recommend anyone here More

by Cody Verified Customer Verified Customer

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This was a new dealership for me, and once I learned the ropes on contacting and communicating with service, everything went great. Very clean and comfortable dealership. Especially appreciated the efficien ropes on contacting and communicating with service, everything went great. Very clean and comfortable dealership. Especially appreciated the efficiency of the greeting team and service and the layout of the service managers Desk. They deliver on time and keep you informed during the process.. More

by dougquasnick Verified Customer Verified Customer

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Friendly people at the service center are knowledgeable and prompt. Very happy with my service. and prompt. Very happy with my service. More

by Gvaness1 Verified Customer Verified Customer

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Always great service. On time. Communication is very thorough and thoughtful. Always very nice and informative as well On time. Communication is very thorough and thoughtful. Always very nice and informative as well More

by PARKSTAR30 Verified Customer Verified Customer

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Excellent analysis, review and service. I feel like a trusted family member took care of my vehicle. I feel like a trusted family member took care of my vehicle. More

by nroswald Verified Customer Verified Customer

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It was great! My advisor gave me the time estimate and it was surprisingly earlier! They did an amazing job! My advisor gave me the time estimate and it was surprisingly earlier! They did an amazing job! More

by collyn55 Verified Customer Verified Customer

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