Russell Sartin
Parts and Service Director
Rainbow Chrysler Dodge Jeep LLC
301 River Highland Blvd
Covington, LA 70433
269 Reviews
Write a Review269 Reviews of Russell Sartin
March 28, 2026
Purchased a 2020 Wrangler with 19,000 miles on it when purchased dealership said they would correct the paint issues with the corrosion that the factory was aware of was a defect. when I went to question purchased dealership said they would correct the paint issues with the corrosion that the factory was aware of was a defect. when I went to question it they said no problem bring it in will send to the body shop and see what was necessary to be done. I asked if there was any time sequence involved in this paint repair that was promised when we purchased a vehicle they should know whenever you get a chance. On two different occasions I ask about the paint situation and could someone just make a determination so I can make arrangements to get it to the shop. This is a work vehicle that we use every day so it’s inconvenient to be out of the opportunity to have it available now the dealership says it passed the time of the repair of the paint just my two cents will not buy another jeep from them and we’re looking for another one now for myself, this one was my wife’s company car More
March 17, 2026
Fantastic service! Service and sales team were amazing! They serviced my truck after a light popped on. After they fixed it. They called me to make sure it was still do Service and sales team were amazing! They serviced my truck after a light popped on. After they fixed it. They called me to make sure it was still doing well. I will be back! More
Other Employees Tagged: Lee Eikel, Connor Eikel
March 15, 2026
They Ruined My Info Center. And Wouldn't Take Responsibility. PROPERTY DAMAGE. Very Irresponsible People And Wouldn't Take Responsibility. PROPERTY DAMAGE. Very Irresponsible People More
Other Employees Tagged: Lee Eikel, Connor Eikel , Wayne
March 14, 2026
Took almost two weeks waiting on a part. Brought vehicle in and was told after 1.5 hours of waiting that wrong part was received. Now waiting 2 more weeks for a part again Brought vehicle in and was told after 1.5 hours of waiting that wrong part was received. Now waiting 2 more weeks for a part again More
March 14, 2026
Rainbow Jeep service department is a very professional a service department with very knowledgeable service advisors. They always do great work and get it done right the first time. service department with very knowledgeable service advisors. They always do great work and get it done right the first time. More
Other Employees Tagged: David

