Russell Fox
Russell Fox at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Russell Fox

Parts Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
12 Reviews
4.9

12 Reviews

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12 Reviews of Russell Fox

August 25, 2025

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Employee Rating

My dealer representative, Clay Estes was very good and kept in contact with me. He went out of his way and extra duty because I bought a cab and chassis and it took a while to get the utility body on, whi More

by candhplumbingllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Jeff Morris

Aug 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about Clay Estes and am so happy to hear that he provided you with exceptional service during your purchase of the cab and chassis. At James Wood Chevrolet Buick GMC Decatur, we strive to go above and beyond for our customers, and it's great to know that Clay's efforts made a positive impact on your experience. We hope you enjoy your new truck, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 01, 2025

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I have over thirty years with this dealership, their service has been the reason for choosing this dealership. More

by JRSBSS4600
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Recommend Dealer
Yes
Aug 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I truly appreciate your loyalty over the past thirty years. Your support means a lot to everyone at James Wood Chevrolet Buick GMC Decatur. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 02, 2024

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Shawn Hoe was my service man and he took care of me like he always does , I've been coming to James woods for many years and Shawn is my go to guy More

by SHAKEY6959
Service Price Transparency
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Recommend Dealer
Yes
Dec 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Shawn consistently provides excellent service for you at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty over the years and look forward to seeing you again for your future service needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 30, 2024

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The customer service has always been great friendly and courteous and professional . The service department is clean More

by BWRANDOLPH4570
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently experienced great customer service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly, courteous, and professional, and we appreciate your acknowledgment of our clean service department. We look forward to serving you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 22, 2024

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Employee Rating

I was impressed with the salesman when I bought the truck. I have been well taken care of when I have gotten service also. More

by RANGERONEYANDDIXIE
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm delighted to hear that you had a positive experience with our salesman during your truck purchase and that our service team has continued to take great care of you. At James Wood Chevrolet Buick GMC Decatur, I strive for excellence in both sales and service. I look forward to seeing you again for your future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 19, 2024

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Employee Rating

Friendly and knowledgeable staff, they care about their customers. They are reasonably priced, fast and courteous service More

by CLINT.STORMTX
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear you had a positive experience with our friendly and knowledgeable staff at James Wood Chevrolet Buick GMC Decatur. I appreciate your recognition of our pricing and service as well. If you have any further needs or questions, feel free to reach out to me. I look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 25, 2024

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Employee Rating

Awesome as always. Chevy Silverado advisor Zach is extremely knowledgeable and very professional. Russell in the parts department is extremely knowledgeable as well. Al More

by martyvaldez1959
Service Price Transparency
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Recommend Dealer
Yes
Sep 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that Zach and Russell made a positive impact with their knowledge and professionalism. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 18, 2024

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love the customer service and service department. There are very helpful and Professional. James wood people aways takes care of my family vehicles. More

by ferndogcan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Shawn Hooe, Bryan Stanley, Sam Lara , Zach Rhine, Ruben Cantu

Jul 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words about our customer service and service department! We are thrilled to hear that you found our team helpful and professional. At James Wood Chevrolet Buick GMC Decatur, we always strive to take care of our customers' vehicles like they are our own. We appreciate your loyalty and look forward to assisting you with your family's vehicles again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 18, 2024

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Employee Rating

Clay Estes very helpful in trying to get us in the truck that we were looking for More

by pattersonsauto
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and 5-star review! We're delighted to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Clay is indeed committed to helping customers find their perfect vehicle. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 16, 2024

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Employee Rating

James wood has always been a friendly dealership, always quick to help or answer any questions about my vehicle as well as having a great service department. I purchased my vehicle from them & they had to t More

by bandehouston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words about your experience with James Wood Chevrolet Buick GMC Decatur! I am thrilled to hear that you found our dealership friendly and helpful. I appreciate your business and look forward to assisting you with any future needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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