Ruben Jimenez

Alexis and the entire staff made my experience the best ever! Excellent. Thank you guys ever! Excellent. Thank you guys More

by gedwards Verified Customer Verified Customer

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I always have a great experience coming here. I have always felt like a priority and all of the work is done correctly and efficiently. Definitely would recommend. I have always felt like a priority and all of the work is done correctly and efficiently. Definitely would recommend. More

by KATELYNPITTMAN Verified Customer Verified Customer

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Josh keeps us coming back. He's very knowledgeable, very responsive, and just so easy to work with. More importantly, he doesn't vanish after the sale - has always helped us wi He's very knowledgeable, very responsive, and just so easy to work with. More importantly, he doesn't vanish after the sale - has always helped us with any questions after the purchase. A true asset to the Hayes Family. Also, a "thank you" to Ruben who also was a pleasure to work with. More

by Scastoire Verified Customer Verified Customer

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I was able to get exactly what I wanted for the 2nd time! Great Job Great Job More

by latrellford Verified Customer Verified Customer

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Andrea is the best sale associate I've ever worked with i recommend her to anyone! recommend her to anyone! More

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Had a great time with Hilda, my sales lady. Everyone was very patient and helpful. Everyone was very patient and helpful. More

by jcflhtc Verified Customer Verified Customer

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Austin was fantastic—fast, and easy. He made the entire car-buying experience smooth and enjoyable. He made the entire car-buying experience smooth and enjoyable. More

by STEPHANIEG805 Verified Customer Verified Customer

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Hayes in Oakwood is WONDERFUL! !! Jonathan Varner went above & beyond to listen to me and make sure my needs were met. Then Ruben in finance helped make sure my payments were where !! Jonathan Varner went above & beyond to listen to me and make sure my needs were met. Then Ruben in finance helped make sure my payments were where I needed them to be. Even an employee named Clinton came up & Congratulated me when my Wrangler deal was done after only knowing me from helping me locate the restroom. More

by pixiedustmarie Verified Customer Verified Customer

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I called several hours before going to the dealership to confirm that the car I wanted to see was available. I was told it was in service but they would call back to let me know if it would be ready that da confirm that the car I wanted to see was available. I was told it was in service but they would call back to let me know if it would be ready that day. I received a call back and they said it was ready, scheduled an appointment, then received a text saying they were pulling the car around. When I arrived at the dealership, two hours later, I was informed that the car was still in service and I would not be able to see or test drive it until the next day. I was told it was having a recall fixed in the service area. The next day, I was able to test drive the car and went forward with purchasing it. After purchasing, I was told by the salesman, Austin, that the recall had not even been repaired on the car and that I would have to bring it back to a dealership later to have it serviced. I received two key fobs from the dealership, both of which were dead before I arrived home (about an hour and a half drive). All in all, I would not buy from this dealership again. More

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Enrique was very knowledgeable, helpful and kind. He worked hard to get the deal that was right for us. He worked hard to get the deal that was right for us. More

by stevenkimbrell Verified Customer Verified Customer

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