Roy Yonkers
Roy Yonkers at Naples Acura

Roy Yonkers

Administrative

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

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2 Reviews

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2 Reviews of Roy Yonkers

June 21, 2025

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Five-Star Experience at Naples Acura! I recently purchased a vehicle from Naples Acura and couldn’t be more impressed with the entire experience. From the moment I walked through the d More

by cindylyn72
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Recommend Dealer
Yes
Jun 23, 2025

Naples Acura responded

Hi, when a customer makes the effort to write a review as generous as yours, we know that we are doing our jobs correctly. We are sincerely grateful that you chose Naples Acura for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

June 04, 2025

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Horrible service ripoff. Tried to upsell five unnecessary services as immediately needed. Said the cabin filter was dirty and sent a picture of a filthy cabin filter that was More

by Jetemy K
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Recommend Dealer
No
Jun 04, 2025

Naples Acura responded

Grace, Thank you for bringing this to our attention. We sincerely apologize for the experience you had during your recent visit. After reviewing the situation, it’s clear that a mistake was made regarding your vehicle’s mileage, which led to inappropriate service recommendations. This was an honest error on our technician’s part, but we completely understand how this affected your trust and perception of our dealership. The photo of the cabin filter you received was in fact from your vehicle, and I was able to pull up the video footage from our shop which confirms this. I can understand under the circumstances why you would question the information we originally sent. We never intend to upsell unnecessary services, and we are sorry that our recommendations came across that way. Your vehicle’s actual condition and maintenance schedule should always guide our advice, and in this case, we missed the mark. We would appreciate the opportunity to make this right and hope you give us the opportunity to do so. Please feel free to reach out with any additional questions or concerns. Ross Levy General Manager, Naples Acura rlevy@naplesacura.com 239.263.5701

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