Ron Surette

Jose was amazing he came in on his day off to make the deal, his manager was amazing as well. Only slow down we had was the finance department seems like they were overwhelmed eventually we got in I would deal, his manager was amazing as well. Only slow down we had was the finance department seems like they were overwhelmed eventually we got in I would suggest speeding that process up a little bit. More

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Bradley and the entire crew at Ferman were so knowledgeable, friendly and helpful. They jumped through hoops to make sure we were satisfied with our purchase. Would highly recommend Bradley and F knowledgeable, friendly and helpful. They jumped through hoops to make sure we were satisfied with our purchase. Would highly recommend Bradley and Ferman Ford. We will be shopping here for our next vehicles. More

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Sold me a truck. That was a piece of crap. I bought a use 2018 Ford F150 and within 6 month I have close to $5,000 worth of repairs. This is the exact same reason I g That was a piece of crap. I bought a use 2018 Ford F150 and within 6 month I have close to $5,000 worth of repairs. This is the exact same reason I got rid of the truck I was in at the time. I can't tell you how disappointed.I am to be right back where I was six months ago with a truck.That's a piece of crap. Their service department is incompetence. I even left the truck overnight ensure after work to find out that they did absolutely nothing to it. I was absolutely livid. I have never met more group of people that are that stupid. More

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Rocco at Ferman Ford provided outstanding service! Friendly, knowledgeable, and helped me find the perfect truck. Highly recommend Rocco and the entire Ferman Team!!! Ranger Raptor in Oxford White 💯⭐ Friendly, knowledgeable, and helped me find the perfect truck. Highly recommend Rocco and the entire Ferman Team!!! Ranger Raptor in Oxford White 💯⭐️⭐️⭐️⭐️⭐️ More

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This is my 4th vehicle purchased from Ferman Ford and they never disappoint. Alex is a phenomenal salesman. they never disappoint. Alex is a phenomenal salesman. More

by maizeandblue3297 Verified Customer Verified Customer

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Service was very excellent I felt like family I love my new vehicle thanks very much new vehicle thanks very much More

by dismukejoee Verified Customer Verified Customer

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I purchased a loaner. The vehicle was delivered after only cleaning the outside. The inside was not touched. In my opinion, the vehicle should have been detailed inside The vehicle was delivered after only cleaning the outside. The inside was not touched. In my opinion, the vehicle should have been detailed inside and out. Most importantly the inside since it was a loaner. As a courtesy, I think the dealership should send a Detailer to my house at no charge to me. Other than that, I am satisfied with the vehicle More

by slittlejohn74 Verified Customer Verified Customer

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The process was easy, the people especially my salesman Brandon and his manger Ron were able to close the deal. All my expectations were met. The only thing that was disappointing and frustrating is the Brandon and his manger Ron were able to close the deal. All my expectations were met. The only thing that was disappointing and frustrating is the new vehicles being located at an adjacent parking lot. More

by slittlejohn74 Verified Customer Verified Customer

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Great place to do business. Excellent atmosphere. Seems pleasing, and therefore it was a pleasant experience. Excellent atmosphere. Seems pleasing, and therefore it was a pleasant experience. More

by MICHELLE95 Verified Customer Verified Customer

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I got the best service at Ferman Ford. Really enjoyed my chat with Ron. Very knowledgeable. Really enjoyed my chat with Ron. Very knowledgeable. More

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